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  • June 25‐28
    Orlando, FL
  • Session Spotlights

    Preconference Workshop:

    Improving Cost Report Accuracy through Revenue Cycle Connections

    Explore key drivers of Medicare payment that are directly connected to information developed through a hospital’s revenue cycle function.

    More information >

    Session Spotlights

    Preconference Workshop:

    Physician Compensation in a Volume to Value Reimbursement Environment

    Learn now to create a compensation model that benefits physicians, health plans, and health systems by aligning incentives.

    More information >

    Session Spotlights

    Preconference Workshop:

    MACRA: Charting Your Course Using Quality and Resource Use Reports

    Find out how analysis of Quality and Resource Use Reports (QRURs) can prepare a healthcare organization for MACRA’s Quality Payment Program.

    More information >

    Session Spotlights

    Medicaid and State Level APMs: Implications for Health Plans, Hospitals, and Physicians

    Francois de Brantes will discuss how states across the country are working to develop or implement payment and delivery system reform programs.

    More information >

    Session Spotlights

    Preconference Workshop:

    Creating Successful System-Wide Governance

    Learn how an academic health system with a successful system-wide governance structure achieved $270 million in cash flow improvements in 13 months as a result of working together to adopt common metrics and best practices.

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    Session Spotlights

    Preconference Workshop:

    The Health Care Legal & Financial Partnership (HFMA and the American Bar Association)

    Obtain a comprehensive overview of issues related to compliance programs, legal and regulatory challenges to mergers & acquisitions, and compliance challenges.

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Patient Centered Leadership for Accountable Care

Date & Time (Eastern)

Wednesday, June 28 — 8:00  – 9:15 a.m

Speakers

Susan Frampton
CEO
Planetree

Summary

Susan FramptonPatient-centered health care is accountable care. It is accountable for quality, value, and patient satisfaction. Knowing how to build and operate a sustainable culture of patient-centered health care means looking beyond traditional views of what the patient wants and what your hospital can deliver. In this presentation, Susan Frampton will share successful strategies for developing a patient-centered leadership culture that creates the foundation for accountable care. She will teach you how to educate physicians, nurses, and other caregivers in developing a new dynamic with patients, improving transitions of care, and reducing readmissions.

Level

Overview

Prerequisites

Familiarity with accountable care structures and concepts

Field of Study

Specialized Knowledge

CPE

1.5

Session Topic

Patient & Consumer Engagement
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