Patient Centered Leadership for Accountable Care

Date & Time (Eastern)

Wednesday, June 28 — 8:00  – 9:15 a.m

Speakers

Susan Frampton
CEO
Planetree

Summary

Susan FramptonPatient-centered health care is accountable care. It is accountable for quality, value, and patient satisfaction. Knowing how to build and operate a sustainable culture of patient-centered health care means looking beyond traditional views of what the patient wants and what your hospital can deliver. In this presentation, Susan Frampton will share successful strategies for developing a patient-centered leadership culture that creates the foundation for accountable care. She will teach you how to educate physicians, nurses, and other caregivers in developing a new dynamic with patients, improving transitions of care, and reducing readmissions.

Level

Overview

Prerequisites

Familiarity with accountable care structures and concepts

Field of Study

Specialized Knowledge

CPE

1.5

Session Topic

Patient & Consumer Engagement
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