• June 24-27
    Las Vegas, NV

Patient Centered Leadership for Accountable Care

Date & Time (Eastern)

Wednesday, June 28 — 8:00  – 9:15 a.m


Susan Frampton


Susan FramptonPatient-centered health care is accountable care. It is accountable for quality, value, and patient satisfaction. Knowing how to build and operate a sustainable culture of patient-centered health care means looking beyond traditional views of what the patient wants and what your hospital can deliver. In this presentation, Susan Frampton will share successful strategies for developing a patient-centered leadership culture that creates the foundation for accountable care. She will teach you how to educate physicians, nurses, and other caregivers in developing a new dynamic with patients, improving transitions of care, and reducing readmissions.




Familiarity with accountable care structures and concepts

Field of Study

Specialized Knowledge



Session Topic

Patient & Consumer Engagement
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