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  • June 25‐28
    Orlando, FL
  • Session Spotlights

    Using Data to Improve Patient Outcomes

    Harlan Krumholz, MD will share his experience using data from EHRs and claims to improve care delivery. His approach focuses on “asking” the right questions and choosing measurable metrics that will illuminate operational improvements that result in better clinical outcomes at a lower total cost of care.

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    Session Spotlights

    Patient Centered Leadership for Accountable Care

    Susan Frampton will share successful strategies for developing a patient-centered leadership culture that creates the foundation for accountable care.

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    Session Spotlights

    Medicaid and State Level APMs: Implications for Health Plans, Hospitals, and Physicians

    Francois de Brantes will discuss how states across the country are working to develop or implement payment and delivery system reform programs.

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    Session Spotlights

    Behavioral Economics and Better Results

    David Asch will focus on innovative ways of applying insights from behavioral economics toward the goal of improving individual health behaviors.

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    Session Spotlights

    A Total Systems Approach to Improving Patient Safety

    In this session, Tejal Gandhi, MD will address health care’s progress in the patient safety arena, the intangible dimensions of patient harm, and the strategies and tools needed to ensure that patient safety.

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    Session Spotlights

    Driving Transparency and Innovation in Health Care

    In this session, Eddie Segel will outline the forces and trends behind the industry-wide trend toward transparency and consumer empowerment.

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    3:15 - 4:15 PM (1 CPE) and
    4:30 – 6:00 PM (1.5 CPEs)

    Keynote - Mika Brzezinski and Joe ScarboroughMika Brzezinski and Joe Scarborough

    Hosts of MSNBC's Morning Joe

    The Changing Landscape of America

    Joe Scarborough and Mika Brzezinski are morning television’s hottest political duo and the co-hosts of Morning Joe, one of the most popular and influential shows on politics because of who watches it – namely, every member of the Washington, DC, political ecosystem, from journalists and legislators to staffers and consultants. Join Joe and Mika as they share their thoughts on how working collaboratively and inclusively will serve you, your organization, and the industry as a whole. Plan for an early arrival on Sunday before the official keynote presentation at 4:30 PM as Joe and Mika will each facilitate their own Keynote Spotlight session starting at 3:15 PM—Joe on Working Collaboratively and Inclusively, Mika on Growing Your Value.


    8:00 – 9:30 AM
    1.5 CPEs

    Keynote - Steve PembertonSteve Pemberton

    Senior Executive at Walgreens Boots Alliance, Author of A Chance in the World & Voice of Change for Youth

    The Advantage of Disadvantage: How to Transform Adversity Into Action

    Steve Pemberton is a widely recognized expert on matters of diversity and inclusion and their importance to the sustainability of organizations and the communities they serve. In addition, Steve is one of America’s most inspiring executives, as outlined in his best-selling memoir, A Chance in the World, which details his extraordinary life journey.


    8:00 – 9:30 AM
    1.5 CPEs

    Keynote - Joseph Grenny

    Joseph Grenny

    Business Communication Expert & New York Times Best-Selling Author

    Influencer: The New Science of Leading Change

    An INFLUENCER leads change. An INFLUENCER replaces bad behaviors with powerful new skills. An INFLUENCER makes things happen. This is what it takes to be an INFLUENCER. Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. We learn to cope rather than learning to influence.     

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