Browse by Topic
More than 40,000 members value HFMA's thought leadership and practical strategies. HFMA is where you need to be.
Get acquainted with the
healthcare finance industry's leading professional association. Find out why our
members rely on HFMA as their go-to source for insight and
Members have many
options for helping them advance their careers. Conferences, seminars,
eLearning, certification, and more -- our education and events will keep you
Connect the dots on today's big issues, explore collaborations, get career-boosting tips, and network with colleagues nationwide at the leading finance conference. Save $100 off the full conference rate when you register by May 8.
Real-time presentations with nationally recognized experts, networking opportunities, and industry solutions—no travel required!
Learn about timely healthcare finance topics and earn CPEs. Most live webinars are free for HFMA members and $99 for non-members. View the latest schedule.
If you're a subscriber to any of our three newsletters, you have access to online education. Learn more or subscribe.
Get the perspectives of leading healthcare finance professionals on today's hottest issues.
Information about leading vendors helps your buying decisions.
Forum members can network during live webinars or access a library of past webinars on topics such as bundled payment, charity care, and ICD-10.
An ever-expanding collection of spreadsheets, policies, job
descriptions, checklists, and more that you can adopt and adapt.
Forum members can submit vexing questions to a panel of experts
using our Ask the Expert service.
Your source for employment solutions.
Find new employment opportunities or
reach out to qualified candidates.
Distinguish yourself as a
leader among your peers and advance your career by earning certification in our
healthcare finance programs.
Get an objective third-party evaluation of products and services used in the healthcare finance workplace.
MAP App is a web-based application that helps organizations improve revenue cycle performance based on industry-standard metrics called MAP Keys.
Find suppliers and products in this comprehensive vendor directory for healthcare finance professionals.
Guidance for understanding and communicating about the price of health care.
Transformation toward value-based healthcare is reshaping the delivery of care, patient expectations, and payment structures.
Improve your revenue cycle performance through standard metrics, peer comparison, and successful practices.
Here are a few tips to help you communicate effectively with your state or federal legislators. The tips are organized under the following categories: What to Say, How to Say it, Afterward, and Resources.
Please note: HFMA chapters cannot advocate or lobby their lawmakers. Similarly, HFMA members cannot advocate on behalf of or as a representative of the Association. However, you may write letters, visit your legislators, organize letter-writing campaigns and rallies, or otherwise participate in the political process as a private citizen or an affected employee. The information below is intended to help you as a healthcare finance professional. Whether you send e-mails, call, or meet with your legislator, these principles are the same.
Tell the reader who you are. Say you are a constituent. Describe your professional position, name the organization you work for, and note your professional affiliations.
Example: "My name is Mark Smith, and I am a CFO with ABC Health Systems, here in Bethesda, Maryland. I am a CPA and a fellow of the Healthcare Financial Management Association. I have lived and worked in this city for 15 years."
Provide practical information about how proposed legislation will affect your entity and community. Talk about your organization and its goals. Show evidence of local interest. Keep your letter focused to one issue.
Example: "I am writing to express my support for S. 1234, Healthcare for the Working Poor."
Envelopes tend to get lost or torn in all the wrong places. E-mail is now the preferred communication method. However, if you are writing a letter, the address should be provided even if you don't want a reply.
If it's very important to get a reply, follow up with a call to the congressional office to check on its arrival. Also, specifically request a reply.
Example: "Please let me know your position vote on S. 1564."
Keeping your comments short and clear will increase the odds your message will get attention. Limit your letter to one page and one issue. At the beginning of the letter, state the specific action you want your legislator to take, and repeat it in the closing paragraph. Get right to the point. Use layman's terms since most legislators do not serve on health-related committees, and therefore do not have knowledge of industry jargon that you may have from working daily in healthcare finance.
Example of clear request for action: "Senate bill 1234 will allow healthcare providers to provide charity care to the working poor. Please support this vital legislation."
Example: Rather than say "charge master," say "the hospital billing system."
Give the bill name, number, or as clear a description as you can. There are literally thousands of bills introduced each year in state and federal legislatures. So make it easy for your legislator to identify which bill you are writing about.
Writing knowledgeably about the specific aspects of an issue that concern you is more effective than using generalized, "canned" letters that have been prepared by an outside organization. Also, use facts and sources to support your position.
Example of specific facts: "A study by the National Institute of Health estimates that the number of uninsured working poor is approximately 100 thousand and growing."
Your letter will be most effective if you express your position objectively. Threatening or berating the legislator will similarly undermine your message.
Send a thank you letter when your legislators vote in favor of your position-regardless of whether the bill passes.
Model letter to a legislator
Locate your U.S. representative
Locate your U.S. senator
Locate your state legislative representative (after clicking on this link, select your state, then "Legislators").
Identify a congressional bill's sponsor, number title, and key provisions through THOMAS, a web site operated by the Library of Congress.
Publication Date: Monday, January 01, 2007
Tom Myers, chief strategy officer, The SSI Group, discusses the shifting payment environment and how it affects providers' patient access and claims management processes.
Jeff Chester, senior vice president and chief revenue officer at Availity, shares his thoughts on "Revenue Cycle 2.0" and how to best meet its challenges.
Mitch Morris, vice chair and global leader, healthcare, Deloitte, and Michael O'Rourke, senior vice president and chief information officer, Catholic Health Initiatives (CHI), share perspectives on the need for transformational IT in health care today.
Brian Kueppers, founder and CEO, Apex, discusses the importance of a robust patient payment strategy in boosting organization revenue and enhancing patient satisfaction.
Brian Grazzini, CFO, HealthPort, describes the importance of efficient and compliant information exchange and audit management in helping HIM staff spend less time on paperwork and more on mission-critical projects.
Cindy Matthews, executive vice president, Community Hospital Corporation, discusses how rural and community hospitals can use collaborative partnering to position for success through tough market conditions.
Rick Heise, senior vice president, revenue cycle, at Cerner Corporation, discusses the importance of integrating clinical and financial data to excel in health care’s changing payment environment.
Russ Graney, founder and CEO for Aidin, and John Laursen, head of business development for Aidin, share insights on how to improve care transitions between acute and post-acute care settings and incentivize high-quality patient outcomes.
Scott Elston, strategic accounts manager, GE Healthcare Services, describes how substantial cost reduction in health care requires rethinking business strategy and asset use.
Robert Williams, MD, director, Deloitte Consulting LLP, and Arielle Freiberger, product strategist, ConvergeHEALTH by Deloitte, explain how sophisticated retrospective, real-time, and predictive data analytics can inform decision making to reduce costs and improve care.
Stuart Hanson, director of business development (healthcare solutions) at Citi Retail Services, discusses how improving the payment experience can benefit consumers and healthcare providers.
HFMA's print, email, online, and mobile opportunities provide you maximum reach and impact. We will work with you to build a plan that meets your needs. Contact a sales rep.
Converse and network with your peers around vital topics.
Access expert insights on financial forecasting/planning, strategic partnerships, capital allocation, and more.
©2015 Copyright Healthcare Financial Management Association
HFMA.org is best viewed using IE9 or the latest versions of Chrome, Firefox, and Safari.
Join HFMA today and enjoy: