I’ve read and heard
numerous stories about the "incomprehensible" school shootings in Newtown, CT,
and I wonder whether “incomprehensible” is the correct adjective. Horrific,
unconscionable, despicable, shocking, appalling, frightening, dreadful,
horrendous, ghastly...all these seem more apt to me. Given the number of random
shootings in recent times—Virginia Tech, Tucson, the Oregon shopping mall, the
Aurora movie theater—it seems the events are common enough that they are not
"incapable of being understood" (the definition of incomprehensible).
There are and always
will be psychopaths in the world: people who lack empathy or remorse and whose
personality disorders manifest in aggressive criminal or amoral behavior. And
there are and always will be insane people in the world: individuals who labor
"under such a defect of reason, from disease of the mind, as not to know the
nature and quality of the act [they are] doing; or [do not know what they were]
doing was wrong.” Rule in M’Naughton’s Case, House of Lords Decisions, May 26,
1843. Given that it is comprehensible that evil and insanity are afoot, we
should not dismiss such acts as merely random and incomprehensible. We should
recognize that they can and will occur from time to time.
That being so, there
are some issues for compliance officers and healthcare executives to ponder. How
can we be alert to prevent such atrocities from occurring on our premises? Are
these kinds of scenarios part of the HEICS training? Are our social work and
chaplaincy personnel equipped to deal with the psychological aftermath for
staff, patients, and visitors? Do all employees know how to deal with such a
situation as it occurs? Is our organization well “networked” in the community so
we can call for assistance or be able to assist others if the need arises?
In other words, do we
as individuals know how to react, and are our hospitals well prepared? Have we
provided training for this kind of scenario? I suspect that the answer is:
kinda, sorta. We all do some kind of emergency planning -- using the HEICS
concept or some other -- but does it include how to recognize and react to a
madman armed with semi-automatic weapons?
Hospitals are big,
prominent institutions. Lots of people are present at all times of the day and
night. There are plenty of disgruntled former employees, distraught family
members, disaffected former patients, and others who might go crazy and cause
havoc.
The expression used to
be that somebody would "go postal" when they snapped like the young man in
Connecticut did. It's an unfortunate expression because it makes light of a
serious situation, and we don't want that expression someday to become "go
hospital."
Stuart is a
contributing editor to HFMA’s Legal & Regulatory Forum and author of The Law
of Healthcare Administration.