Chicago - May 29, 2012 - The Healthcare Financial Management Association (HFMA) today announced that, following rigorous review, RelayHealth has once again consistently met the Peer Reviewed by HFMA® standard. HFMA recently reviewed RelayHealth as part of the evaluation process necessary to maintain RelayAccount's HFMA Peer Reviewed designation.
RelayAccount offers a patient financial portal and best practice statements with customized, relevant messaging to give patients their preferred method of bill payment and account management. RelayAccount increases collections by enabling better understanding of payment responsibility, improves the patient experience, reduces operational costs and financial staff workload, and supports a strategy to migrate patients from paper to e-billing.
"The HFMA Peer Review procedure is a rigorous, voice-of-the-customer process, and we're pleased that RelayAccount once again met the high standards the process upholds," said Patrice Wolfe, senior vice president, general manager of Patient Solutions at RelayHealth. "With this designation, healthcare financial professionals know they can confidently choose RelayAccount to transform patient billing into an operational, financial and strategic advantage."
HFMA's Peer Review process is designed to provide healthcare financial managers with an objective third-party evaluation of products and services used in the healthcare workplace. The rigorous, eleven-step process includes a panel review made up of current customers, prospects who have not made a purchase, and industry experts. Peer Review status of the product or service and its performance claims are based on effectiveness, quality and usability, price, value, and customer and technical support.
"We're pleased to have RelayHealth renew their HFMA Peer Reviewed designation," says HFMA President and CEO Richard L. Clarke, DHA, FHFMA. "The HFMA Peer Review process assures our members, through a rigorous evaluation, that the reviewed product or service meets an objective third-party evaluation that assesses overall effectiveness, quality, and value."
The Healthcare Financial Management Association (HFMA) provides the resources healthcare organizations need to achieve sound fiscal health in order to provide excellent patient care. With more than 39,000 members, HFMA is the nation's leading membership organization of healthcare finance executives and leaders. HFMA helps its members achieve results by providing education, analysis, and guidance, and creating practical tools and solutions that optimize financial management. The organization is a respected and innovative thought leader on top trends and challenges facing the healthcare finance industry. From addressing capital access to improved patient care to technology advancement, HFMA is an indispensable resource on healthcare finance issues.
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RelayHealth, McKesson's connectivity business, enables the secure exchange of clinical, financial and administrative information between patients, providers, payers, pharmacies, pharmaceutical manufacturers, and government agencies. RelayHealth processes nearly 16 billion healthcare transactions annually by integrating the delivery of high-quality care and improving the financial outcomes for its customers. RelayHealth.com