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Business of Caring: September 2008 Issue

Table of Contents

Budget Request: Invest in Conversation Skills

Business Writing Tips

Making a Business Case for Green Construction

Case Studies: Improving Patient Satisfaction with Nursing Care

Case Study 1: Online System Makes Survey Data Available to More Tenet Employees
Case Study 2: Scripting Improves Satisfaction Scores at Capital Health
Case Study 3: Elliot Hospital Borrows Ideas from the Outpatient Side

Balancing Ethics and Business in Health Care

Finance-to-Nurse Interpreter

Fraud and abuse
Whistleblower protection
Anti-kickback law
Stark Law

A Proactive Approach to Staffing and Capacity Planning

View-Issue

September 2008 Web Exclusives

Publication Date: Monday, September 01, 2008

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