Patient Friendly Billing e-Bulletin provides practical strategies for improving patient financial communications and creating a more patient-friendly revenue cycle. This e-bulletin helps identify business opportunities in the consumerism movement.

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Hiring and Training for Patient-Friendly Interactions
Carolinas HealthCare System trains patient-facing staff to make good first and last impressions.

Tool: Three Pillars of Patient-Friendly Collections Training

Strategies for Managing MVA/Workers’ Comp Claims Successfully
Simplified Solutions From Our Sponsor
Motor vehicle accident and workers’ compensation claims fall outside of normal hospital revenue cycle workflows, but certain strategies can benefit patients and hospitals.

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