Web Extra: Sample Value Stream Maps for Identifying Potential for Workflow Process Improvement
Web Extra: David A. Burton
In this sample value-stream map, blue triangles represent wait times (which add no value) between value-added steps. Two complementary processes contribute to improved efficiency: reducing variation from patient to patient in the steps inside the value-added boxes; and compressing delays between boxes as much as possible through standardization of work, so patients can move straight from one step to the next. In this example, as a result of analyzing these processes, the hospital was able to cut the time required for the OR Cleanup task under Room Turnover by 10 minutes.
For more information, see David Burton's "Driving Out Waste: A Framework to Enhance Value in Clinical Care", hfm, June 2013.
Publication Date: Saturday, June 01, 2013