NEW for 2014: Innovation Labs
These highly interactive sessions will engage you with industry experts as well as your peers to create “next practices” to apply at your facility. Come prepared to actively work on materials that you can take back and complete after the conference.
Monday, November 3 — 3:30 – 5:15 p.m.
Building an Employee Shadow Program to Improve Satisfaction (IL1)
Patient Pricing Tools From the Payer Perspective (IL2)
Creating Employee and Vendor Scorecards (IL3)