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MAP App is a web-based application that helps organizations improve revenue cycle performance based on industry-standard metrics called MAP Keys.
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Transformation toward value-based healthcare is reshaping the delivery of care, patient expectations, and payment structures.
Improve your revenue cycle performance through standard metrics, peer comparison, and successful practices.
Q. What does the MAP Award for High Performance in Revenue Cycle award recognize?A. HFMA’s MAP Award for High Performance in Revenue Cycle recognizes hospitals, health systems, and physician practices whose innovative and effective strategies have enabled them to achieve excellence in revenue cycle performance. Winners excel in meeting industry standard revenue cycle benchmarks (MAP Keys), implementing the patient-centered recommendations and best practices embodied in HFMA’s Healthcare Dollars & Sense™ initiatives, and achieving outstanding patient satisfaction. Award recipients are acknowledged as industry leaders and share proven strategies with HFMA members and other professionals.Q. How will HFMA determine the winners of these awards?A. Winners are determined through analysis of MAP Keys metrics (KPIs), narrative questions, additional materials required during the application process, and selected finalist interviews.Q. Where did the winner criteria come from?A. Winners must meet or exceed performance levels based on defined, comparable revenue cycle metrics that have been widely recognized throughout the industry for completeness, validity, relevancy, and ability to support performance conclusions. The metrics used have been identified through HFMA’s KPI Task Force and have been vetted by HFMA’s National Board of Directors and National Advisory Counsels. Winners also must display through narrative response a commitment to the pursuit of evidence-based and innovative revenue cycle strategies, including elevating the quality of financial interactions with patients.Q. Who is eligible to apply for the MAP Awards?A. All acute care hospitals are eligible to apply for the High Performance individual or system awards, as appropriate. All physician practices regardless of affiliation or ownership may apply for the physician practice High Performance award. Your organization does not need to be a MAP App subscriber to apply.Q. Do I have to be an HFMA member to apply?A. To be eligible, an executive leader in your organization must be a member of HFMA.Q. How do I access the application?
A. Links to the applications can be found at hfma.org/mapawards when the online application system is open. You will be asked to log into your HFMA account to access the application. If you are not a member of HFMA, you can create an account by selecting the create an account link on the HFMA Login page. Once logged in, you will be able to access additional information about the application and submission process.Q. Is there one application?
A. No. Separate applications have been created for individual hospitals, hospital systems, and physician practices. Links to the applications can be found at hfma.org/mapawards when the online application system is open.Q. Who chooses the winners?A. The HFMA Review Committee, comprised of HFMA staff and industry leaders and experts in the revenue cycle, determine the winners.Q. What is the deadline for completing the application?A. Applications for the 2015 MAP Award for High Performance in Revenue Cycle are closed. Applications for the 2016 award will be made available in the fall of 2015.Q: What if I can’t complete the application in one sitting?A. The online application allows you to create a profile and auto-saves your work so you can complete the application at your own pace. Applications can also be downloaded in a printer-friendly PDF format. To ensure financial accuracy, applicants will be required to download the Metric Submission Checklist which helps validate each required metric prior to application submission.Q: Does the application allow for attachments?A. Yes, the application allows you to attach supporting documentation and manage those attachments so retrieving, deleting, updating, and verifying that the attachments are included in the application is easier than ever.Q. Do I calculate the metric for each MAP Key?A. No. Applicants submit the numerator and denominator for each metric and the application will calculate the actual metric. You will be able to view the estimated metric before final submission to verify your data. Q. How will the winners be notified?A. Winners of the MAP Award for High Performance in Revenue Cycle will be notified by telephone and are recognized at HFMA’s Annual National Institute in June 2015.Q. Where do I turn for application assistance or general questions?A. Should you have additional questions about the awards or the application process, please send an e-mail to email@example.com.
High Performance Physician Practice Sponsor:
Tom Myers, chief strategy officer, The SSI Group, discusses the shifting payment environment and how it affects providers' patient access and claims management processes.
Jeff Chester, senior vice president and chief revenue officer at Availity, shares his thoughts on "Revenue Cycle 2.0" and how to best meet its challenges.
Mitch Morris, vice chair and global leader, healthcare, Deloitte, and Michael O'Rourke, senior vice president and chief information officer, Catholic Health Initiatives (CHI), share perspectives on the need for transformational IT in health care today.
Brian Kueppers, founder and CEO, Apex, discusses the importance of a robust patient payment strategy in boosting organization revenue and enhancing patient satisfaction.
Brian Grazzini, CFO, HealthPort, describes the importance of efficient and compliant information exchange and audit management in helping HIM staff spend less time on paperwork and more on mission-critical projects.
Cindy Matthews, executive vice president, Community Hospital Corporation, discusses how rural and community hospitals can use collaborative partnering to position for success through tough market conditions.
Rick Heise, senior vice president, revenue cycle, at Cerner Corporation, discusses the importance of integrating clinical and financial data to excel in health care’s changing payment environment.
Russ Graney, founder and CEO for Aidin, and John Laursen, head of business development for Aidin, share insights on how to improve care transitions between acute and post-acute care settings and incentivize high-quality patient outcomes.
Scott Elston, strategic accounts manager, GE Healthcare Services, describes how substantial cost reduction in health care requires rethinking business strategy and asset use.
Robert Williams, MD, director, Deloitte Consulting LLP, and Arielle Freiberger, product strategist, ConvergeHEALTH by Deloitte, explain how sophisticated retrospective, real-time, and predictive data analytics can inform decision making to reduce costs and improve care.
Stuart Hanson, director of business development (healthcare solutions) at Citi Retail Services, discusses how improving the payment experience can benefit consumers and healthcare providers.
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