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Strategize for success with the nation's top performers at HFMA's Revenue Cycle Conference (MAP Event) from Sept. 25-27 in Phoenix, Arizona. Register now.
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MAP App is a web-based application that helps organizations improve revenue cycle performance based on industry-standard metrics called MAP Keys.
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Transformation toward value-based healthcare is reshaping the delivery of care, patient expectations, and payment structures.
Improve your revenue cycle performance through standard metrics, peer comparison, and successful practices.
Chapter: New Hampshire-Vermont
Job title: Chief Financial Officer, Vermont Information Technology Leaders
Responsible for: Everything.
Worked here since: September 2009 with VITL. I’ve been in healthcare since 1974.
Best part of my job: The interaction I have with other leadership.
First job: Working the switchboard at the local hospital.
Most unusual job: My MHA residency was more interesting than usual but maybe not unusual. I rotated through all the hospital departments including wearing scrubs, observing surgeries, observing births, hanging out with pathologists and radiologists. It was fun.
I joined HFMA because: My supervisor invited me to do so back in 1984, when I was director of admissions.
First volunteer involvement with HFMA: when I moved to Vermont. I was at a point in my career when it mattered that I became a volunteer with HFMA.
Favorite HFMA memory: I have so many great memories. Frankly, the first is my first Dixie Institute in Myrtle Beach back in 1984. Those folks really know how to party!
Benefits of HFMA involvement: It brings instant credibility to my knowledge base.
My family: I am happily married to my attorney husband and mother to my 14 year-old daughter and 13-year old son.
Pets: None—my husband is wicked allergic.
If I’m not working, you’ll find me: In the backyard vegetable garden.
Proudest moment: Adopting my children.
Most difficult goal achieved: Adopting my children.
Best advice received: Respect everybody, no exceptions.
Favorite quote: Carpe diem, with its counterpart—one day at a time.
Movie I’d recommend: Anything by John Harrison.
Hero: Johnny Cash.
People might be surprised to know that: People that know me aren’t surprised by anything—my life is an open book!
In this Business Profile, Bruce Haupt, president and CEO of ClearBalance, discusses how a patient loan program can increase patient collections, reduce bad debt, and speed cash flow.
In this Business Profile, Jerry Bruno, principal with Deloitte Consulting LLP, discusses the importance of choosing revenue cycle solutions that help an organization meet the challenges of a quickly evolving healthcare environment.
In this business profile, Lane Jackson, a partner in the Grant Thornton LLP Health Care Advisory Services practice, with extensive experience in overseeing system implementations and revenue cycle reorganizations, discusses best practices for elevating revenue cycle performance during an EMR implementation. Grant Thornton LLP is a sponsor of the Large System Controllers Council Affinity Group.
In this business profile, Amy Gross, senior vice president of Key Government Finance, discusses the benefits of private placement transactions to support large-scale financing projects.
In this business profile, Doug Polasky, executive vice president at Xtend Healthcare, explains the importance of having sound workflow processes in a consolidated business office to ensure optimal performance and reduce costs.
In this business profile, sponsored by SSI, Jay Colfer, vice president of sales and marketing, shares how patient access solutions are reversing the trend toward increased bad debt resulting from the rise in high-deductible consumer health plans.
In this business profile of Deloitte Consulting, Matthew Hitch and David Betts explore the potential benefits of elevating the customer experience and outline strategies to change service delivery.
TriMedx helps health systems control costs and uncover savings opportunities by optimizing the clinical engineering function.
Converse and network with your peers around vital topics.
Drive down costs while improving quality in a reform environment.
Receive expert insights and how-to action to achieve and maintain peak revenue cycle performance.
Access expert insights on financial forecasting/planning, strategic partnerships, capital allocation, and more.
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