Patient Friendly Billing® provides practical strategies for improving patient financial communications and creating a more patient-friendly revenue cycle. This e-bulletin helps identify business opportunities in the consumerism movement.
Inside the Current Issue
Easing Pre-Service and Point-of-Service Collections
By Lola Butcher
One region of the Catholic Health Partners system has seen its pre-service and point-of-service collections increase by 48 percent since 2010 by training and engaging staff and offering patients electronic payment options.
3 Indicators Your Patient Billing Portal Needs a Patient-Friendly Makeover
Simplified Solutions from Our Sponsor
Your patient payment portal may be in need of an overhaul if it isn’t being used by patients, it doesn’t update account information automatically, or it isn’t compatible with mobile devices.
Patient Friendly Billing e-Bulletin archives
Patient Friendly Billing® is a proprietary trademark of Healthcare Financial Management Association, Copyright© 2013, Healthcare Financial Management Association, all rights reserved.
Publication Date: Wednesday, July 24, 2013