Doug Carter, Brookwood Medical Center; Barbara Tapscott, Geisinger Medical Center; Janice Ridling, Princeton Baptist Medical Center; Bill Roe, Danbury Hospital; Josette Mellillo, The Valley Hospital; Eric Schick, Renee Edwards, Saint Francis Hospital; Jane Berkebile, Riverside Methodist Hospital; Diane Corrigan, Hospital of the University of Pennsylvania; Kathy Pope, CHRISTUS Schumpert Health System; Lucy Catala, Hollon Fennez, Baylor Medical Center at Irving.

Baylor Medical Center at Irving

Irving, Texas

CHRISTUS Schumpert Health System

Shreveport, Louisiana

Hospital of the University of Pennsylvania

Philadelphia, Pennsylvania

Riverside Methodist Hospital

Columbus, Ohio

Danbury Hospital

Danbury, Connecticut

Saint Francis Hospital

Tulsa, Oklahoma

The Valley Hospital

Ridgewood, New Jersey

Princeton Baptist Medical Center

Birmingham, Alabama

Geisinger Medical Center

Danville, Pennsylvania

Brookwood Medical Center

Birmingham, Alabama

Summary of Key Data Submitted by Applicants

The table below shows a composite of key data submitted by applicants for this year’s MAP Award. The data for each KPI or metric are broken down by overall range, top 25th percentile, and top 10th percentile. 

KPI/Metric Overall Range Top 25th Percentile Top 10th Percentile
Net Days in AR 23.2–58.9 37.4 32.8
POS Cash Collection 0–66.0% 35% 46.30%
Cash Collection as a Percent of Adjusted Net Patient Services Revenue 1.0–117.8% 101.80% 104.40%
Total Bad Debt Write-Off 0.29–9.47% 1.30% 0.90%
DNFB 0.13–13.5 6.3 2.7
Patient Satisfaction 51–95% 78% 82%
See current and past winners of the MAP Award for High Performance