Patient Friendly Billing e-Bulletin: September 2013
Improving Price Transparency at John Muir Health
John Muir Health is seeking to improve price transparency by making it easier for patients to understand what they owe for healthcare services.
What Patients Really Want in Their Hospital Statements
Simplified Solutions from Our Sponsor
Focus groups revealed that educated consumers distrust hospitals that send unclear bills. Participants resoundingly stated that they want more clarity on the details in their bills. For example, focus group participants chose this billing statement as one of their favorites. Access: Sample Patient Statement
Publication Date: Wednesday, September 18, 2013