Developing a Charity Care Approach
In this HFMA Newsletter Self-Study Lesson, participants will read a case study from HFMA's Revenue Cycle Strategist newsletter about North Shore-Long Island Jewish (LIJ) Health's multipronged approach to charity care. Since employing a number of charity care tactics, North Shore-LIJ has seen a dramatic increase in the number of patients receiving financial assistance or charity care.
Participants will also go over Statement 15. Developed by HFMA's Principles & Practices Boards, this statement gives healthcare organizations specific criteria and guidelines for identifying patients for charity care.
After this Self-Study Lesson, You’ll Be Able to:
- Identify at least three types of approaches that hospitals can use to communicate available charity care to patients and enroll them in a financial assistance program.
- Recognize how providers can use data analytics to identify patients who are eligible for charity care.
- Define the term "tipping point," as it applies to the likelihood that a patient will pay a bill.
- Name the steps a hospital should take to enroll patients in presumptive charity care.
- Identify at least five criteria that healthcare organizations can use to identify patients who might be eligible for charity care.
Revenue Cycle Strategist subscribers: Free
Get more with a subscription to Revenue Cycle Strategist ($120 for HFMA members; $165 for non-members), which gives you 10 newsletter issues a year, plus access to self-study articles for CPE credit per year. Learn more about Revenue Cycle Strategist—and subscribe.
Self-Study Lesson Information
- CPE credits: 1.0
- Designed for: Revenue cycle leaders, financial counselors, and other healthcare finance leaders interested in charity care issues
- Level: Intermediate
- Prerequisite knowledge: Basic understanding of revenue cycle billing and operations
- Instructional method: Self-study
- NASBA field of study: Specialized Knowledge and Applications
- Course availability: This newsletter self-study lesson is available for purchase through Oct. 31, 2014. Once purchased, you’ll have one year to finish your lesson.
Get additional information on our guarantee and CPE credits.