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In this HFMA Newsletter Self-Study Lesson, participants will read a case study from HFMA's Revenue Cycle Strategist newsletter about North Shore-Long Island Jewish (LIJ) Health's multipronged approach to charity care. Since employing a number of charity care tactics, North Shore-LIJ has seen a dramatic increase in the number of patients receiving financial assistance or charity care. 

Participants will also go over Statement 15. Developed by HFMA's Principles & Practices Boards, this statement gives healthcare organizations specific criteria and guidelines for identifying patients for charity care.  

After this Self-Study Lesson, You’ll Be Able to:

  • Identify at least three types of approaches that hospitals can use to communicate available charity care to patients and enroll them in a financial assistance program. 
  • Recognize how providers can use data analytics to identify patients who are eligible for charity care. 
  • Define the term "tipping point," as it applies to the likelihood that a patient will pay a bill. 
  • Name the steps a hospital should take to enroll patients in presumptive charity care. 
  • Identify at least five criteria that healthcare organizations can use to identify patients who might be eligible for charity care.


Revenue Cycle Strategist subscribers: Free
Non-subscribers: $55

Get more with a subscription to Revenue Cycle Strategist ($120 for HFMA members; $165 for non-members), which gives you 10 newsletter issues a year, plus access to self-study articles for CPE credit per year. Learn more about Revenue Cycle Strategist—and subscribe.  

Self-Study Lesson Information 

  • CPE credits: 1.0
  • Designed for: Revenue cycle leaders, financial counselors, and other healthcare finance leaders interested in charity care issues
  • Level: Intermediate
  • Prerequisite knowledge: Basic understanding of revenue cycle billing and operations
  • Instructional method: Self-study
  • NASBA field of study: Specialized Knowledge and Applications
  • Course availability: This newsletter self-study lesson is available for purchase through Oct. 31, 2014. Once purchased, you’ll have one year to finish your lesson. 

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