Subscribers to Revenue Cycle Strategist may access the individual articles below.
Improving Revenue Cycle Through Lean Management
By Marlene Zurack
Anticipating a billion-dollar budget shortfall, the corporate finance team at New York City Health and Hospitals Corporation used Lean management techniques to transform the revenue cycle and bring in $127 million in additional annual revenues.
How to Minimize Bad Debt Under the ACA Grace Period
By Douglas A. Wolfe
Providers can take steps now to minimize the financial impact of a little-known provision of the Affordable Care Act, thereby avoiding an increase in bad debt.
Preparing Inpatient Surgical Services for ICD-10
By Ed Daihl
With the implementation of ICD-10, the number of procedure codes will skyrocket. Most of the new codes are related to hospital inpatient surgical episodes. Here’s how to prepare.
The Financial Case for a Strong Service Recovery Program
By Carol Santalucia and Sarah Kresnye
When a breakdown in service goes unaddressed, customer dissatisfaction escalates, costing an organization up to $1 million for each dissatisfied patient. A robust service recovery program can help prevent such losses.
Three Components of Strong Service Recovery Programs
Read about the three components of robust service recovery programs.
Coding Q & A
Understanding Billing for Locum Tenens Physician Services
By Kathy Johnson
Medicare stipulates specific criteria for using the Locum Tenens Rule when a temporary (i.e., locum tenens) physician is filling in for a physician who is out on vacation, sabbatical, or medical leave.
Figures at a Glance
Median Deductions for Medicare and Medicaid Are Increasing
Median deductions for both Medicare and Medicaid as a percentage of gross charges continue to increase at a rate of about 1 percent per year.
Publication Date: Friday, November 01, 2013