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Chris Spring
Vice President, Solution Management

Ron Scarboro
Chief Operating Officer

Becky Buegel, RHIA, CHP, CDIP, CHC
Education Manager, Coding Services


Coders and the coding process are playing a more vital role in maintaining cash flow and Discharged Not Final Billed (DNFB) rates as organizations prepare for post-meaningful use, value-based purchasing, and ICD-10 initiatives. The ICD-10 coding rules and structure are new, but the ICD-10 productivity pressures, resource shortages, and financial and compliance risks already exist. Twenty years ago, the transcription industry faced similar challenges: overflowing demands, manual processes, more stringent documentation needs, and limited resources. Transcription transformed into a high-performance process delivering accurate documentation, cost-effective workflows, strong outsourcing components, and global presence. 

Revenue cycle and health information management (HIM) organizations struggling today can benefit from lessons learned during this successful transformation. Based on insights gained during more than 40 years of delivering transcription services, webinar presenters have identified four key factors for creating high-performance organizations. This webinar describes these factors and how to build the HIM capacity and rigor needed to achieve financial success for your organization in a post-ICD-10 world. 

After This Webinar You’ll Be Able To:

  • Leverage insights from transformation of transcription to help address today's coding shortages and simplify ICD-10 transition planning.
  • Understand how different staffing and deployment models can help you expand capacity and reduce costs.
  • See how process improvement tools such as coding workload balancing, reporting/dashboards, and quality metrics/monitoring can help increase performance and improve revenue cycle efficiencies.
  • Understand how leveraging technology for security and privacy, automating workflows, and simplifying accessibility can help your organization reduce risks and improve productivity. 

Tools & Takeaways

Checklist for building a high-performance HIM organization 

Recommended For:

CFOs, CIOs, COOs, vice presidents of finance and revenue cycle, and HIM directors

Field of Study: Specialized Knowledge and Applications
Delivery Method: Group Internet
Level: Intermediate
Prerequisites: None
Prework: None 


HFMA members: Free
Non-members: $99

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Note: This on-demand webinar is available until June 6, 2015.