Browse by Topic
More than 40,000 members value HFMA's thought leadership and practical strategies. HFMA is where you need to be.
Get acquainted with the
healthcare finance industry's leading professional association. Find out why our
members rely on HFMA as their go-to source for insight and
Members have many
options for helping them advance their careers. Conferences, seminars,
eLearning, certification, and more -- our education and events will keep you
Connect the dots on today's big issues, explore collaborations, get career-boosting tips, and network with colleagues nationwide at the leading finance conference. Save $100 off the full conference rate when you register by May 8.
Real-time presentations with nationally recognized experts, networking opportunities, and industry solutions—no travel required!
Get the latest, practical education in key areas of healthcare finance over 1, 2, or 3 days. Choose Essentials Programs or Master Sessions in DC or Seattle. Register early and save $100.
If you're a subscriber to any of our three newsletters, you have access to online education. Learn more or subscribe.
Get the perspectives of leading healthcare finance professionals on today's hottest issues.
Information about leading vendors helps your buying decisions.
Forum members can network during live webinars or access a library of past webinars on topics such as bundled payment, charity care, and ICD-10.
An ever-expanding collection of spreadsheets, policies, job
descriptions, checklists, and more that you can adopt and adapt.
Forum members can submit vexing questions to a panel of experts
using our Ask the Expert service.
Your source for employment solutions.
Find new employment opportunities or
reach out to qualified candidates.
Distinguish yourself as a
leader among your peers and advance your career by earning certification in our
healthcare finance programs.
Get an objective third-party evaluation of products and services used in the healthcare finance workplace.
MAP App is a web-based application that helps organizations improve revenue cycle performance based on industry-standard metrics called MAP Keys.
Find suppliers and products in this comprehensive vendor directory for healthcare finance professionals.
Guidance for understanding and communicating about the price of health care.
Guidelines on how to make it easier for consumers to get information about healthcare prices.
Improve your revenue cycle performance through standard metrics, peer comparison, and successful practices.
Our aged A/R (as a percentage of billed A/R 90 days or greater) was ticking upward. We decided to dig into why that was happening and set a goal of improving that number. We knew that addressing this would affect other key performance indicators. We had to improve point-of-service cash collections and reduce denials. To accomplish all of these improvements, we had to make some big changes.
The secret was empowering staff to make the changes and holding them accountable. We reorganized our business office and set up three self-directed, competitive work teams. We clearly defined expectations, documented the results, gave the staff the power to make decisions, and created incentives for improving performance.
We used the MAP Keys to measure progress and benchmark ourselves against our peers and industry leaders. Having the numbers from other facilities motivated us. If other hospitals similar to us could accomplish this, we could too.
So we set goals and drilled down from department, to team, to individuals. MAP App’s quarterly progress reports helped me keep everyone focused on the idea that these goals were attainable. It’s harder to enforce accountability if you can’t show that your expectations are valid. Plus, I could show our progress compared to other hospitals in the Southeast – or hospitals that are similar sizes – in real time. The figures demonstrated that we were really accomplishing something and helped us get the resources we needed, such as funds to invest in new technology.
We achieved a one-time improvement in cash flow by decreasing aged A/R, and we’ve had ongoing improvement in denials. Because we’re collecting on accounts sooner rather than later, the revenue cycle is more efficient and we’ve significantly decreased our cost-to-collect. We were pleased to earn HFMA’s MAP Award, which recognized all the hard work of our staff in achieving these results.
Russ Graney, founder and CEO for Aidin, and John Laursen, head of business development for Aidin, share insights on how to improve care transitions between acute and post-acute care settings and incentivize high-quality patient outcomes.
Scott Elston, strategic accounts manager, GE Healthcare Services, describes how substantial cost reduction in health care requires rethinking business strategy and asset use.
Robert Williams, MD, director, Deloitte Consulting LLP, and Arielle Freiberger, product strategist, ConvergeHEALTH by Deloitte, explain how sophisticated retrospective, real-time, and predictive data analytics can inform decision making to reduce costs and improve care.
Stuart Hanson, director of business development (healthcare solutions) at Citi Retail Services, discusses how improving the payment experience can benefit consumers and healthcare providers.
Scott Schmidt, vice president, Cerner RevWorks, LLC, shares insights on best practices for maximizing a revenue cycle management partnership.
HFMA's print, email, online, and mobile opportunities provide you maximum reach and impact. We will work with you to build a plan that meets your needs. Contact a sales rep.
HFMA’s Buyer’s Resource Guide is a comprehensive vendor directory that helps healthcare finance professionals find products and services.
Access all the tools and resources you need to develop your personal skills. Organized into distinct career levels, this tool creates a career plan specific to your career goals.
...with HFMA’s Certified Healthcare Financial Professional (CHFP).
©2015 Copyright Healthcare Financial Management Association
HFMA.org is best viewed using IE9 or the latest versions of Chrome, Firefox, and Safari.
Join HFMA today and enjoy: