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Forum members can network during live webinars or access a library of past webinars on topics such as ICD-10 implementation, CMS audits, bundled payment, charity care, KPIs, and more.
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MAP App is a web-based application that helps organizations improve revenue cycle performance based on industry-standard metrics called MAP Keys.
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Guidance for understanding and communicating about the price of health care.
Transformation toward value-based healthcare is reshaping the delivery of care, patient expectations, and payment structures.
Improve your revenue cycle performance through standard metrics, peer comparison, and successful practices.
Creating a Culture for Value Measurement
OSF HealthCare reinvented its performance measurement-and-reporting system and better supported a culture of enhanced transparency and higher-quality care and service.
By Michele Conger, Melissa Knuth, Jody McDonald
Web Extra: Learn how OSF Healthcare used benchmarking to achieve clinical efficiency gains.
Core Competencies for a Changing Healthcare Environment
Learn how organizations can obtain the skills needed to thrive in a transforming industry.
Thomas Lee: The Value of Alleviating Patient Suffering
Thomas Lee of Press Ganey discusses some of the challenges and opportunities that exist in the effort to alleviate patient suffering—and how CFOs can help.By Nick Hut
Improving Clinicians' Access to Cost Data
Empowering clinicians with cost data as part of a business intelligence strategy requires collaboration, education, and the right mix of experts.
By John Kenagy, Ben Shah, Dan Michelson
Web Extra: View a sample report generated by Legacy’s business intelligence system.
Acquisition and Affiliation Strategies
The need to reduce costs, improve care coordination, and prepare for population health management is spurring a new wave of acquisitions and affiliations among healthcare organizations.
Avoiding Revenue Loss Due to 'Lesser Of' Contract ClausesWhen establishing new service charges in a hospital's chargemaster, it is important to be mindful of the potential for lost revenue due to lesser-of-charge-or-fixed-fee clauses in payer contracts.
By Frederick Stodolak, Henry Gutierraz
Calculating the True Cost of Robotic Hysterectomy
When a new surgical method is shown to produce outcomes similar to those of a more established procedure, finance leaders should estimate the opportunity cost associated with the new approach to decide whether it merits adoption.
By Vikram Tiwari, Dan C. Krupka, Warren S. Sandberg
Business ProfileWarbird Consulting Partners: CFO Expertise When You Need It
Spotlight AdvertorialsIntelliCentrics: 10 Things Healthcare Leaders Must Do to Create a Culture of Safety
RehabCare: Did you know your department can successfully appeal more than 40% of its RAC denials?
HFMA RoundtableFront-End Revenue Cycle Strategies for the Post-Reform Era
HFMA Action BriefRevenue Cycle Technology: Key Factors for Choosing a Solution
Determining Who Should Oversee Meaningful Use
If IT is to retain responsibility for the program, it will likely require the support of a strong analyst team.
By Tom S. Lee
Leveraging the Delay in ICD-10
With ICD-10 implementation pushed back a year until October 2015, organizations that were preparing for a 2014 start date may wonder whether they need to adjust their readiness programs.
By Roey Moran, Wayne Cafran, Todd Ellis
From the Chair
Developing a Culture Focused on Value and Change
Finance leaders can help their organizations meet the needs of our country's most vulnerable patients and guide the evolution of our healthcare system.
By Kari Cornicelli, FHFMA, CPA
From the President
The View from 50,000 Feet
It's not often that I talk about joining the global dialogue on health care.
By Joseph J. Fifer, FHFMA, CPA
Eye on Washington
Ensuring Fairness in Medical Account Resolution
There are opportunities to improve both operational efficiency and patient friendliness of hospital revenue cycles.
By Chad Mulvany
Leveraging Mergers or Affiliations to Achieve Transformation
Hospitals and health systems can better navigate the changing healthcare landscape by utilizing different types of alliances, contracts, and other forms of affiliation.
By Keith D. Moore, Katherine M. Eyestone, Dean C. Coddington
Using the Board Quality Committee to Drive the Value Proposition
The hospital board quality committee can provide strategic oversight for quality improvements that also boost the bottom line.
By John Byrnes, MD
A Road Map to Success for ACOs
For ACOs, long-term financial sustainability remains questionable.
By Gregory Kotzbauer, WIlliam B. Weeks, MD, MBA
5 Ways To...
5 Ways to Use Medical Technology Assessments to Reduce Costs
Healthcare leaders should conduct a medical equipment technology assessment to determine where capital investments should be made.
By Jeffery Niederhausen
Costs of Treating Patients Before Transfer to Long-Term Care, 2010-12
Publication Date: Friday, August 01, 2014
TriMedx helps health systems control costs and uncover savings opportunities by optimizing the clinical engineering function.
Patient financial engagement is more challenging than ever – and more critical. With patient responsibility as a percentage of revenue on the rise, providers have seen their billing-related costs and accounts receivable levels increase. If increasing collection yield and reducing costs are a priority for your organization, the metrics outlined in this presentation will provide the framework you need to understand what’s working and what’s not, in order to guide your overall patient financial engagement initiatives and optimize results.
A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow.
No two patients are the same. Each has a very personal healthcare experience, and each has distinct financial needs and preferences that have an impact on how, when and if they chose to pay their healthcare bill. It’s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients. The need to tailor financial conversations and payment options to individual needs and preferences is critical. This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach, but take control of rising collection costs.
Emad Rizk, MD, president and CEO of Accretive Health, discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management.
This white paper, written by Apex Vice President of Solutions and Services, Carrie Romandine, discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle. Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs, but it will maximize the amount collected before sending to collections. Further, targeted messaging should be applied across all points of patient interaction (i.e. point of service, customer service, patient statements) and analyzed regularly for maximized results.
Jim Bohnsack, vice president, solution & corporate development for Conifer Health Solutions, explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements.
This white paper, written by Apex President Patrick Maurer, discusses methods to increase patient adoption of online payments. Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections. This white paper shows why patient-centric approaches to online payment portals are important complements to traditional provider-centric approaches.
Steve Scibetta, senior director of channel sales for Ontario Systems' healthcare product line, shares insights into effectively managing receivables.
Increased electronic engagement between healthcare providers and patients provides significant opportunities for improving revenue cycle metrics and encouraging patients to access EHRs. This article, written by Apex Founder and CEO Brian Kueppers, explores a number of strategies to create synergy between patient billing, online payment portals and electronic health record (EHR) software to realize a high ROI in speed to payment, patient satisfaction and portal adoption for meaningful use.
Elena White, vice president of risk, quality, and network solutions for Optum, discusses how healthcare providers can leverage data and technology as they enable risk in their organization.
Faced with a rising tide of bad debt, a large Southeastern healthcare system was seeing a sharp decline in net patient revenues. The need to improve collections was dire. By integrating critical tools and processes, the health system was able to increase online payments and improve its financial position. Taking a holistic approach increased overall collection yield by 10% while costs came down because the number of statements sent to patients fell by 10%, which equated to a $1.3M annualized improvement in patient cash over a six-month period. This case study explains how.
Somnia President and CEO Marc Koch, MD, MBA, explains how hospitals can drive transformative change in the perioperative experience for outstanding clinical and financial outcomes.
With the ICD10 deadline quickly approaching and daily responsibilities not slowing down, final preparations for October 1 require strategic prioritization and laser focus.
PMMC President Roger L. Shaul discusses the effects of healthcare reform on revenue cycle management and how PMMC's products help clients adapt to a changing financial environment.
Read how Gwinnett Medical Center provides clear connections to financial information, offers multiple payment options for patients, and gives onsite staff the ability to collect payments at multiple points throughout the care process.
Greg Burgess, Founder and Chief Product Officer at Burgess Group shares insights and opportunities for payment integrity in the rapidly changing healthcare IT landscape.
Read how Orlando Health was able to perform deeper dives into claims data to help the health system see claim rejections more quickly–even on the front end–and reduce A/R days.
To maintain fiscal fitness and boost patient satisfaction and loyalty, healthcare providers need visibility into when and how much they will be paid–by whom–and the ability to better navigate obstacles to payment. They need payment clarity. This whitepaper illuminates this concept that is winning fans at forward-thinking hospitals.
Financial services staff are always looking for ways to improve the verification, billing and collections processes, and Munson Healthcare is no different. Read about how they streamlined the billing process to produce cleaner bills on the front end and helped financial services staff collect more than $1 million in additional upfront annual revenue in one year.
Effective revenue cycle management can be a challenge for any hospital, but for smaller providers it is even tougher. Read how Wallace Thomson identified unreimbursed procedures, streamlined claims management, and improved its ability to determine charity eligibility.
Before launching an energy-efficiency initiative, it’s important to build a solid business case and understand the funding options and potential incentives that are available. Healthcare leaders should consider taking the steps outlined in the whitepaper to ease the process of gaining approval, piloting, implementing, and supporting sustainability projects. You will find that investing in sustainability and energy efficiency helps hospitals add cash to their bottom line. Discover how hospitals and health systems have various options for funding energy-efficient and renewable-energy initiatives, depending on their current financial structure and strategy.
Health care is a dynamic mergers and acquisitions market with numerous hospitals and health systems contemplating or pursuing formal arrangements with other entities. These relationships often pose a strategic benefit, such as enhancing competencies across the continuum, facilitating economies of scale, or giving the participants a competitive advantage in a crowded market. Underpinning any profitable acquisition is a robust capital planning strategy that ensures an organization reserves sufficient funds and efficiently onboards partners that advance the enterprise mission and values.
The success of healthcare mergers, acquisitions, and other affiliations is predicated in part on available capital, and the need for and sources of funding are considerations present throughout the partnering process, from choosing a partner to evaluating an arrangement’s capital needs to selecting an integration model to finding the right money source to finance the deal. This whitepaper offers several strategies that health system leaders have used to assess and manage capital needs for their growing networks.
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HFMA's MAP App is a web-based application that helps organizations track results, compare data with peers, and improve revenue cycle performance. Schedule a demo.
HFMA’s Buyer’s Resource Guide is a comprehensive vendor directory that helps healthcare finance professionals find products and services.
Access all the tools and resources you need to develop your personal skills. Organized into distinct career levels, this tool creates a career plan specific to your career goals.
Copyright 2016, Healthcare Financial Management Association.
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