Every chapter leader and every HFMA member is charged with protecting the contact information of our members.
Our members trust us with this information. As an organization, HFMA's intent is to promote peer-to-peer networking and idea sharing. We rely on member information to share insights and promote programs.
When attendee lists are shared at events (e.g. at an HFMA national event or a chapter conference) the list should only include name, title, company name, city, and state. At both the national and chapter level, we provide a number of outlets for companies who want to promote their services.
There are other organizations who sell lists (including emails). That is not HFMA's service.
Our members take their privacy seriously. We have established our policies and controls in response to complaints from members about unsolicited sales/marketing emails.
Each individual who accesses member information agrees to the conditions of use whether it’s an individual using HFMA’s online directory or a chapter-produced directory—or a chapter leader accessing chapter rosters.
The contents of directories are proprietary to HFMA and the user agrees not to use the information to promote or market any commercial product or service to HFMA members through mailings, telemarketing, or other methods. and may not—in whole or part—reproduce, copy, distribute, enter into a computer database, or use the information as part of or in connection with a mailing list, or otherwise use the information in any form or manner except for the user’s individual, personal, and confidential reference.
When a member accesses information from the HFMA online directory, the email address is suppressed so it can’t be copied, but a link allows the user to send an email to contact the individual. HFMA monitors overuse of our databases (e.g. an individual who tries to access a number of records within a time period) and follow up as appropriate.
It’s important that chapters encourage diligence in protecting member information. Make sure that chapter communications never carry email addresses in the To: or CC: fields, instead, enter the email addresses in the BCC: field to ensure that no one who receives the email is tempted to collect the email addresses and pass them on for any reason.
If you have questions about using HFMA member information, contact firstname.lastname@example.org.
Publication Date: Monday, July 30, 2012