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Jonathan G. Wiik, MSHA, MBA
Principal Revenue Cycle Management
TransUnion Healthcare


Patients are the new payer and now represent 30 to 35 percent of account receivables. Best practices and technology can help hospitals and clinics better address patient financial challenges in today's evolving market. This webinar highlights a large health system's journey in making it a priority to provide timely, accurate, and easy-to-understand POS estimates for every patient prior to service. Hear how they achieved more than $100 million in annual POS collections, representing more than 2.5 percent of their net patient revenue. Market trends and best practices for revenue cycle and the healthcare market will also be shared.

After This Webinar You'll Be Able To:

  • Recognize healthcare industry trends and market forces such as consumerism, medical debt, and uncompensated care.
  • Analyze the process improvement steps taken by the team to move their financial clearance and collection strategies into best-in-class performance.
  • Contrast the pitfalls and barriers to implementing a new program at your organization to ensure you are successful and supported during your deployment.
  • Create a patient experience that encompasses the clinical and financial components of health care.

Tools & Takeaways

POS Collections Toolkit

Recommended for:

CFOs, directors of revenue cycle, billing and collection managers 

Field of Study: Special Knowledge & Applications
Delivery Method: Group Internet
Level: Intermediate                             
Pre-work: None
Prerequisites: Familiar with revenue cycle and billing or collections                                                                 
Contact hours: 1.0


HFMA members: Free

Non-members: $99

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