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Tom Yoesle
COO, Revenue Cycle Point Solutions


Healthcare organizations are experiencing double-digit increases in self-pay dollars. As a result, they need to prepare for more of the same in 2017 as patients continue to shoulder a higher portion of healthcare costs. Your organization can address these challenges by taking advantage of opportunities to capture additional pre-service and point-of-service (POS) payments in inpatient areas and the emergency department (ED).

This webinar describes the impact of self-pay trends on organizational collections, along with a step-by-step process for creating a strategic pre-service and POS collection plan. Learn how to develop pre-service price estimates, address savvy healthcare consumers, design value-added, patient-friendly services, deploy new technologies and automation, and create new discharge processes in the ED that enable same-day payments and payment plans. 

After This Webinar You'll Be Able To:

  • Understand how current self-pay trends affect pre and point-of-service collections.
  • Describe the four critical elements required to create pre-service and POS collection plans
  • Identify ways to transform the ED to capture additional patient payments
  • Determine your organization’s readiness for implementing price estimates
  • Use technology to create effective patient-friendly payment strategies

Recommended for:

CEOs, CFOs, supply chain VPs, directors of revenue cycle, billing and collection managers, physicians or clinical leaders, physician practice executives 

Field of Study: Special Knowledge & Applications
Delivery Method: Group Internet
Level: Basic                   
Pre-work: None
Prerequisites: None                                                                                
Contact hours: 1.0


HFMA members: Free

Non-members: $99

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Note: This on-demand webinar is available until June 12, 2018.