Date and Time
Wednesday, April 11, 2012, 3:00 - 4:00 p.m. Central Time
VP of Finance
Saint Francis Hospital
Director, Revenue Cycle MAP
Healthcare Financial Management Association
Using current and relevant revenue cycle performance data enables organizations to identify areas for improvement, set performance targets and evaluate identified scorecards. This session will detail the journey of Saint Francis Hospital as they created an organizational culture designed to improve internal communications and hold payers accountable for timely claims processing and reprocessing, decrease turnaround times, and minimize unwarranted denials.
After this session, you will be able to:
- Identify relevant metrics and potential improvement areas by developing individual payer scorecards and dashboards.
- Describe a process for creating a structure to drive accountability.
- Create a culture of improved communication between managed care representatives and patient accounting.
Tools and takeaways
Sample dashboards and scorecards
Publication Date: Monday, February 06, 2012