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Speaker

Keith Mertz
Director of Product Strategy
RelayHealth 

Summary

As more and more financial responsibility is moved to the patient, healthcare providers need concrete strategies for determining which patients are able to pay versus those that require financial assistance, and balancing the need to maximize both patient collections and patient charity enrollments. This session covers two primary topics. First, it provides a model for moving from post-service collections and financial assistance to a pre-service patient access focus. The model maximizes reimbursement from those that can pay and finds financial assistance for those that can’t. Second, it offers practical suggestions for how to include a Presumptive Charity policy into this model. 

After This Webinar You Will Be Able To:

  • Overcome barriers to point of service collections;
  • Assist patients in becoming more financially engaged;
  • Develop strategies for collecting at point of service;
  • Finding financial assistance for those who cannot pay in advance of care; and
  • Develop strategies to implement a Presumptive Charity policy

Tools and Takeaways

Improving Self Pay at All Points of Service whitepaper 

Recommended For

CFOs, accounting directors, patient access directors or other managers who are responsible for maximizing point of service collections and ensuring that charity policies are appropriately administered. 

Pricing

HFMA Members: Free
Non-Members: $99

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Note: This on-demand webinar is available until Jan. 17, 2013.