Recent Tools

• Tool: Sample Revenue Cycle Governance Council Charter (May 2013)
• Tool: Sample Physician Preference Card for Surgical Procedures (May 2013)
• Bon Secour’s Value-Oriented Payment Performance Dashboard (April 2013)
• Criteria for Prioritizing Clinical Improvement Projects (March 2013)
• UMC's Revenue Integrity Department Purpose Statement (March 2013)
• UMC's Revenue Integrity Department Structure (March 2013)

Tool Archive

Bad Debt and Charity Care Reporting

• Calculating Uncompensated Care Costs

Benchmarking & Forecasting

• Template for Communicating P&L on Readmissions (March 2011)

Capital Financing and Allocation

• Sample Investment Policy Statement (November 2011) 

Charity Care and Financial Counseling  

•  Sample Application for Financial Assistance (March 2006)
•  Sample Scripts Assessing Patient's Ability to Pay (March 2006)
•  Sample Letter Regarding Payment Options (March 2006)

Electronic Health Records

•  EHR Total Cost of Ownership Assessment (April 2011)

Facilities

• Real Estate Performance Metrics (October 2011)

Healthcare Legal

• Sample Job Description: HIPAA Compliance Coordinator (March 2006)

Labor Cost Management

• Do’s and Don’ts of Selecting a Vendor-Neutral VMS (March 2012)

Leadership, Management, and Communication

• Sample Employee Performance Improvement Plan (January 2013)
• Sample Policy: Incentive Compensation for Patient Access and Admission Staff  
• Topics to Cover in a Workplace Financial Literacy Program (January 2011)
• Words of Wisdom on Leadership (March 2006)

Physician Relationships

• Co-Management: Legal and Operational Components for Hospital-Physician Alignment (May 2009)
• Got Chart? Tool Improves Nurse-Physician Communication (September 2009)
• Medical Practice Clinical Productivity Evaluation (July 2011)
• Period of Disallowance Examples (May 2009)
• Physician Alignment and Integration Readiness Assessment (July 2011)
• Physician Practice Start-Up Action Plan Summary (January 2012)
• Template for a Physician Practice Action Plan (May 2012)
• Term Sheet for Initial Physician Employment (October 2011)
• The Physician Preference Card (May 2009)

Quality Improvement

• Co-Management Program Sample Measures (April 2009)

Service Line Management

• Top 10 Questions a Clinical Service Line Business Plan Needs to Answer (October 2012)

Strategic Partnerships, Mergers, and Acquisitions

• Checklist for Due Diligence (May 2011)
• Merging Evaluation Tool (September 2010)
• Phase One Due Diligence Checklist (February 2010)
• Phase Two Due Diligence Checklist (February 2010)

Strategic Planning

• Bellin Health's Energy Grid for Tracking Strategic Initiatives (February 2013)
• Centra Health's Revenue Cycle Organizational Chart (January 2013)
• Piedmont Healthcare's Revenue Cycle Organizational Chart (January 2013)
• Questions to Ask Before Assembling an ACO Team (June 2011)
• St. Barnabas Hospital's Revenue Cycle Organizational Chart (January 2013)

Supply Chain Management & Purchasing

• Accountability Structure for Perioperative Supply Chain Initiative (June 2011)
• Sample Request for Proposal: Clinical Laboratory System  
• Sample Value Analysis Team Charters (February 2011)