Contribute a tool (e.g., spreadsheet, policy, job description) for other Forum subscribers to download and adapt. Email the Forum editor Betty Hintch at bhintch@hfma.org.

Recent Tools

Tool Archive

    Benchmarking & Forecasting
    Billing and Collection
    Budgeting
    CDM, Charge Capture, and Coding
    Charity Care and Financial Counseling
    Customer Service
    Denials Management
    ICD-10/5010

    Catholic Health East’s ICD-10 Workflow Analysis Survey (October 2013)

    Job Descriptions

    Managed Care
    Patient Access
    Patient-Friendly Billing Materials for Patient
    Policies and Procedures
    Productivity and Process Improvement Registration, Scheduling, and Verification
    Scripts for Patient Collections
    Staff Development