Intermountain Healthcare: Structuring Multidisciplinary Teams for Revenue Cycle Improvement

Date & Time

Monday, October 28 — 7:15 – 8:30 a.m. 


Todd Craghead
VP of Revenue Cycle Organization
Intermountain Healthcare

Eric Liston
Corporate Director, Revenue Integrity
Intermountain Healthcare

Jolene Howard
Consultant-Nurse Auditor
Craneware Business Solutions


Intermountain Healthcare shows how clinical and financial staff used a consistent revenue integrity program to enhance compliance and improve charge capture for better cost control of care, higher quality patient care at lower cost for service, and funding of $200 million in charity care in one year. 

After This Session, You'll Be Able To:

  • Design and implement a revenue integrity team across departments and the enterprise.
  • Perform root cause analysis to identify, prioritize, and address the most significant points of revenue loss.
  • Maximize productivity with automated technology to support revenue integrity. 

Tools & Takeaways

An infographic of Intermountain's revenue integrity structure


1.5 CPEs