University of Pennsylvania Health System: Forensic Coding for Denials Management

Date & Time

Tuesday, October 29 — 7:15 – 8:30 a.m.


Tom McCormick
AVP, Patient Accounting
University of Pennsylvania Health System

Toni Huddleston
Director of Health Information Management
Revenue Cycle Management Solutions and Services
NCO Group

Michael Albrecht
VP, Healthcare Group
NCO Group


This session focuses on efficient forensic coding and its positive effect on the denials management process. University of Pennsylvania Health System also shares the philosophy and tactics behind the implementation of an effective denial management program that helps maximize revenue and cash.

After This Session, You'll Be Able To:

  • Identify strategies for using forensic coding to reduce medical claim denials.
  • Describe methods to handle claims research and analysis with a shortage of internal resources and processing abilities.

Tools & Takeaways

Organizational assessment tools for recouping unclaimed revenue


1.5 CPEs