Date & Time
Monday, October 28 — 11:00 a.m. – 12:15 p.m.
VP & CFO
St. Mary's Health Care System
St. Mary's is a safety net hospital with a high uninsured population. Learn strategies for realizing significant improvements in overall aging, denials, and DNFB while enhancing the patient experience, engaging clinical staff in problem-solving challenges, and correcting processes at the root cause.
After This Session, You'll Be Able To:
- Assess the strengths and capabilities of team members to align staff to appropriate roles.
- Identify root causes of performance issues and open lines of communication between clinical and financial staff.
- Use reports and dashboards to identify improvement opportunities.
Tools & Takeaways
- Sample performance dashboard items
- List of up-front tactics for improving claims accuracy