Emory Develops a Strategy to Align Primary Care Physicians, Zip Code by Zip Code
To prepare for population health management, Atlanta-based Emory Healthcare needed to strategically grow its network of primary care physicians (PCPs). Emory used a market development approach based on a zip-code analysis to identify where to develop new PCP sites and where to grow existing sites.
Emory’s efforts to expand its PCP presence is already paying off. Emory has acquired one strategic PCP practice and is in talks with several other practices.
Shadowing the Money Trail: A Patient-Centered Tool Identifies True Joint Replacement Costs
The Bone and Joint Center at Magee-Womens Hospital of UPMC, Pittsburgh, is positioning itself to take advantage of value-based contracting options, such as bundled payment, by using patient and family shadowing and an activity-based costing method, called Time-Driven Activity Based Costing (TDABC), to identify and reduce joint replacement costs.
Shadowing is performed by Center staff, student interns, and volunteers who follow patients through an entire cycle of care—beginning 30 days before surgery and ending 90 days after surgery. TDABC compliments the shadowing activity by identifying the costs of resources used as patients move through the care experience.
Oregon Medical Home Increases Preventive and Routine Care Appointments
Bend Memorial Clinic’s (BMC) transition to a patient-centered medical home and its partnership with a local payer in a shared savings model meant the Bend, Ore.-based clinic had to expand its focus beyond treating patients who presented at the clinic with symptoms to helping patients stay on track with routine and follow-up care. With more than 75,000 active patients, BMC uses a web-based system to trigger automated outbound communications?by phone, email, text message, or a blend of all three?notifying patients of necessary preventive and routine care.
Patient Safety Starts with an Aligned Crew
Captain Chesley B. “Sully” Sullenberger credits his crew’s ability to work in concert—safely landing U.S. Airways Flight 1549 in the icy Hudson River—to the aviation industry’s top-down commitment to safety. Yet safety-focused captains are also needed in the trenches, he says. In health care, this role typically falls to physicians. “To create and lead teams, physicians have to have certain attitudes and behaviors that build trust,” says Sullenberger.
J.P. Morgan: Managing Cybersecurity and Protecting Patient Data
Brian DiPietro, Managing Director, Commercial Bank Technology, JPMorgan Chase & Co., discusses the importance of evaluating your cybersecurity protocols to help prevent malicious data breaches.
TransUnion Healthcare: Smarter Revenue Cycle Solutions
Gerry McCarthy, President of TransUnion Healthcare, discusses industry trends contributing to higher bad debt and what to do about them. Gerry is responsible for the strategic direction of the healthcare business and expanding its footprint in the healthcare market overall. He has more than 20 years of experience in healthcare information technologies.
Deloitte: Creating Value with Effective Care Management
Scott Kolesar, principal and senior leader in Deloitte Consulting LLP's Value Based Care practice, and David Wennberg, MD, MPH, adjunct associate professor of The Dartmouth Institute and former chief executive officer, Northern New England Accountable Care Collaborative, discuss the challenges and competencies involved in creating a care management organization.
American Express: Streamlining Supplier Payments and Boosting Revenue
Andrew Jamison, vice president in the Global Corporate Payments division of American Express, discusses trends and opportunities in supplier payments.
Deloitte: Realizing the Potential of Your CDI Program
Suzanne Whitworth, director at Deloitte & Touche LLP, and LaVerne Romberger, MSN, CCM, CCDS, clinical operations manager-Seton Healthcare, share leading practices for maximizing the potential of clinical documentation programs under value-based care.
RevSpring: Customizing a Technology Platform to Drive Patient Payment
Martin Callahan, Senior Vice President, Healthcare Solutions, RevSpring, describes key industry trends affecting how patients engage with the revenue cycle and ways payment processes are changing as a result.
KPMG: Readying for Healthcare Today and Tomorrow
Dion Sheidy, a partner in KPMG's Healthcare Advisory practice, discusses healthcare's changing landscape and how having the right advisor can help organizations navigate challenges and opportunities.
Huron Healthcare: Readying Your Organization for Transformation
Gordon Mountford, executive vice president, Huron Healthcare, discusses business imperatives for undertaking transformative change.
Xtend Healthcare: A Custom Approach to Optimizing Revenue Cycle Performance
Tom O'Neill, CEO of Xtend Healthcare Advanced Revenue Solutions, discusses key areas where organizations risk revenue leakage and ways they can use outsourcing to better protect cash flow and support accurate payment.
KeyBank: Helping You to Realize Your Strategic Vision in Changing Times
Victoria Terekhova, senior strategist for Enterprise Healthcare at KeyBank, discusses key challenges when developing long-term strategy in a rapidly changing industry, and the role the right banking partner can play in helping healthcare providers navigate the opportunities before them.