• MAP Keys Task Force

    To develop the MAP Keys, HFMA convened a task force of industry experts to examine various industry KPIs and other definition sources for completeness, validity, relevancy, and ability to support performance conclusions.

    Task force members also participated in a survey to help HFMA determine which KPIs provide the most value. The task force identified and prioritized a set of top KPIs that were then vetted with the HFMA National Board of Directors and members of HFMA’s National Advisory Councils. 

  • MAP Keys Task Force

    Steve Burr
    VP Revenue Cycle

    Carolinas HealthCare System


    Diane Watkins
    VP Revenue Cycle
    St. Luke's Health System (MO)


    Sarah Knodel
    VP Revenue Cycle
    Baylor Scott & White Health


    Christine Feucht
    Director, PFS
    Marshfield Clinic


    Tammie Galindez
    Regional VP P.M.
    Conifer Health Solutions


    Jane Gray
    VP Revenue Cycle
    Phoebe Putney Health System


    Gaurav Gupta
    Med-Metrix


    Julie Kay
    VP, Cerner Revenue Cycle Services
    Cerner


    Tracey McKnight
    Sr, Director Revenue Cycle
    Spectrum Health


    Michael Mercurio
    VP Revenue Cycle
    Partners Healthcare


    Joey Moss
    Corporate Operations & Client Relations
    Parallon Business Solutions


    Christy Penanich
    VP Revenue Cycle
    Geisinger Health


    Craig Richmond
    Sr. VP Finance
    MetroHealth System


    Margaret Schuler
    VP Revenue Cycle
    OhioHealth


    Eric Schumann
    Senior Director, Corporate Analytics
    Privia Health


    Gerilynn Sevenikar
    VP, Hospital Revenue Cycle
    Sharp HealthCare


    Barbara Tapscott
    VP Revenue Cycle
    Geisinger Health


    Donna Walker
    Director Financial Operations
    Palmetto Health


    Melissa Zimmer
    System Director, Physician Billing
    Rush University Medical Center