• MAP Keys Task Force

    To develop the MAP Keys, HFMA convened a task force of industry experts to examine various industry KPIs and other definition sources for completeness, validity, relevancy, and ability to support performance conclusions.

    Task force members also participated in a survey to help HFMA determine which KPIs provide the most value. The task force identified and prioritized a set of top KPIs that were then vetted with the HFMA National Board of Directors and members of HFMA’s National Advisory Councils. 

  • Task Force Members

    Mike Allen
    Chief Financial Officer
    Winona Health

    Trent L. Booher
    Operations Leader, Revenue Cycle
    Bergen Mercy (Alegent Health)

    Kari S. Cornicelli, FHFMA, CPA
    VP, Chief Financial Officer
    Sharp Grossmont Hospital

    Mary Lee DeCoster
    Vice President, Revenue Cycle
    Maricopa Integrated Health System

    Jeremy Eaves
    Vice President, Revenue Cycle
    Baylor Health Care System

    Keith Eggert, FHFMA
    VP, Revenue Management
    Orlando Health

    Jane P. Gray, FHFMA, FACHE, CPA
    Assistant Vice President, Revenue Cycle
    Medical Center of Central Georgia

    Kevin M. Lockett
    Director, Revenue Cycle
    Mayo Clinic

    John W. Majchrzak, CHFP, CPA, MBA
    VP of Finance
    Touchette Regional Hospital

    Glenda E. Owen, CHFP
    VP of Finance
    Seton Family of Hospitals

    Andrew N. Scianimanico
    Director, Revenue Cycle
    Northwestern Memorial Hospital

    Amy P. Tsui, CHFP
    Director, Revenue Cycle Consulting
    CHRISTUS Health

    Diane M. Watkins, FHFMA
    VP, Revenue Cycle
    Saint Luke's Health System

    Sponsor Representatives

    Marlowe J. Dazley
    VP
    Premier, Inc.

    Troy Roth
    VP, Revenue Cycle Product Strategy
    MedAssets

    Cheryl A. Smith
    Senior Director, Analytics, Revenue Cycle Solutions
    Conifer Health Solutions

    Facilitator
    Claudia Birkenshaw
    Kevin Brennan, FHFMA, CPA
    Executive VP, Finance & CFO
    Geisinger Medical Center

    David Cohn
    Corporate Vice President, Revenue Cycle
    Scripps Health

    Mary Lee DeCoster
    VP, Revenue Cycle
    Maricopa Integrated Health System

    Keith Eggert, FHFMA
    VP, Revenue Management
    Orlando Health

    Kerrin Gillespie, FHFMA
    CFO
    Ardent Health Services

    Jane Gray, FHFMA, FACHE, CPA
    Assistant VP, Revenue Cycle
    Medical Center Of Central Georgia

    Glenda Owen, CHFP
    VP of Finance
    Seton Medical Center

    Kathy M. Rhyne, CHFP
    VP, Patient Financial Services
    Carolinas Medical Center

    Steven Rose, FHFMA, CPA
    CFO
    Conway Regional Health System

    Sharon K. Shelton
    Director, Revenue Cycle Management
    Hennepin County Medical Center

    Jeffrey Shutak, CHFP
    Director, Patient Financial Services
    Memorial Hospital

    Margie Souza
    Administrative Director, Patient Access & Financial Services
    Sutter Health

    Brian Washa
    Senior VP, Business Services
    NorthShore University HealthSystem

    Diane M. Watkins, FHFMA
    VP of Revenue Cycle
    Saint Luke's Health System

    Paula Wilke, CHFP
    Admin. Director, Patient Financial Services
    Edward Hospital & Health Services

    Michael Vinovich
    Executive Director/CBO
    St. Joseph's Regional Medical Center
    To develop the MAP Keys for Physician Practice Management, HFMA sought member feedback and convened a task force of industry experts to examine various industry key performance indicators (KPIs) and other definition sources for completeness, validity, relevancy, and ability to support performance conclusions. The task force identified and prioritized a set of top KPIs that were then vetted with the HFMA National Board of Directors and members of HFMA's National Advisory Councils.

    The MAP Keys Task Force for Physician Practice Management includes:

    James Heffernan, FHFMA
    Senior Vice President of Finance and Treasurer
    Massachusetts General Physicians Organization

    Sarah Hull, FHFMA
    Vice President, Finance
    Prohealth Care Medical Associates

    Tracey McKnight
    Senior Director of Revenue Cycle
    Spectrum Health

    David Nowiski
    Chief Financial Officer, Physicians Strategy
    Catholic Healthcare Partners

    Christy Pehanich
    Senior Director of Clinic Revenue Cycle Operations
    Geisinger Health System

    Connie Prewitt
    Chief Financial Officer
    Billings Clinic

    Mark Pulczinski
    Vice President, Revenue Cycle Operations
    Scott and White

    Jose Rivera
    Corporate Director, Physician and Professional Services CBO
    Orlando Health

    Janet Romano
    Corporate Director, Physician Practices Support
    Baptist Health South Florida