Patient Friendly Billing e-Bulletin provides practical strategies for improving patient financial communications and creating a more patient-friendly revenue cycle. This e-bulletin helps identify business opportunities in the consumerism movement.

Featured Article 

UAB Medicine’s Check-in Kiosks Please Patients and Improve Processes 

Impressed with the patient-friendly benefits of check-in kiosks at its orthopedic clinic, UAB Medicine has expanded installation to most of its outpatient clinics. The kiosks speed registration, improve data collection, and increase patient payments.

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Patient Access and Revenue Cycle Analytics: Perfect Together, Yet Often Ignored

Healthcare providers can improve patient experience, increase point-of-service payments, and reduce denials by raising visibility into eligibility and registration processes and using root cause analysis to drive corrective action.

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