• Fort Lauderdale, FL 
    November 16-18, 2016
  • Chicago, IL 
    December 12-14, 2016

  • Session Spotlights

    Pricing Transparency and Proven Experience

    Hear about the innovative pricing transparency initiative effort that has been implemented by INTEGRIS Health, including a Consumer Priceline and a special "price package" of the most common tests and procedures.

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    Session Spotlights

    Using Rapid Improvement Events to Improve Revenue Cycle Performance

    Learn how an integrated health system overcame numerous obstacles and was able to streamline workflows and improve performance—and how your organization can do the same.

         › Learn More

    Session Spotlights

    Changing the Way Care Is Delivered: The ROI of Telemedicine

    Hear how Spectrum Health and Priority Health MedNow brought together numerous departments to create a centralized and standardized telehealth effort that provides fast, convenient, and affordable care delivery—virtually.

         › Learn More 

    Session Spotlights

    Metrics and Dashboards: Lowering Debt While Remaining Patient-Centered

    Hear how Trinity Mother Frances Hospitals and Clinics met their debt reduction goal and implemented a robust POS collection program.

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Session 1

Date & Time (Local Time)

Sunday, November 09 to Monday, November 10 — 1:00  – 3:00 a.m


Susan FramptonSusan Frampton, PhD, one of the leading voices in the patient-centered care movement, will impart five simple, but profoundly important, lessons that any organization endeavoring to deliver patient–centered care can use to accelerate efforts and improve outcomes. 

› More information


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After This Session, You'll Be Able To:


  • Identify Lean management strategies and tools that will help drive improved revenue cycle and plan ahead for new changes such as ICD-10
  • Develop an organizational culture that engages employees and staff in Lean management strategies and transformation
  • Identify solutions from the financial side that strengthen the bottom line and improve the quality of care
  • About HFMA's Revenue Cycle Conference

    HFMA's Revenue Cycle Conference (MAP Event) is the premier revenue cycle conference for the healthcare industry. It brings together employees of provider organizations working to improve revenue cycle performance.  

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    Use #HFMA2016RCC, #MAPEvent, and tag @hfmaorg on social media. 

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