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This Aug. 21 webinar explains how consolidation methodology expedites value analysis efforts and improvement management of high-variability items.
Advance your own or your organization's revenue cycle knowledge base with our online CRCR course and exam.
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MAP App is a web-based application that helps organizations improve revenue cycle performance based on industry-standard metrics called MAP Keys.
Find suppliers and products in this comprehensive vendor directory for healthcare finance professionals.
Improve your revenue cycle performance through standard metrics, peer comparison, and successful practices.
Guidance for understanding and communicating about the price of health care.
Guidelines on how to make it easier for consumers to get information about healthcare prices.
This webinar outlines how ValleyCare Health Systems launched a successful, consumer-friendly billing program and achieved instant results both improving collections and increasing patient satisfaction.
Both Alegent Health and Spectrum Health began posting pricing and cost information five years ago.
Insurers, state governments, and vendors are introducing online tools and other services that allow patients to easily compare costs of hospitals and physicians.
"Guess what. I just told the Omaha World Herald that in a year, we'll have the coolest web tool for price transparency."
By implementing a targeted and measurable employer wellness strategy, St. Luke's Hospital has improved its reputation as a hospital of choice for employers and employees in the greater St. Louis area.
The Bellevue Hospital launched an initiative to improve days in accounts receivable, reduce denials, and improve charge capture—and enhanced revenue by more than $1 million.
There are several key considerations for choosing point-of-service collections technology.
Henry County Health Center may be small at 25 beds, but an expanded website is extending its reach, recruiting patients from 233 cities.
INTEGRIS Health has implemented a number of patient centered revenue cycle approaches.
Practical tactics for encouraging more patients to pay their hospital bills online.
Everyone who works in a healthcare system knows how complicated it is. But Cleveland Clinic believes that patients do not need to be hassled by that fact. So says Lyman Sornberger, executive director of revenue cycle
Providers can expect the proportion of their accounts receivable from patients to rise as the payment rate from payers shrinks.
As patients assume more responsibility for their healthcare costs, hospitals should make the payment process easy to navigate.
Common terms used in the payment industry that revenue cycle leaders may encounter while calculating their organization's effective rate.
Healthcare organizations can follow a few steps to calculate—and reduce—the total cost of processing credit and debit card payments.
Advice for revenue cycle leaders on approaches for estimating patient responsibility.
The SCORE acronym can help hospital business office staff successfully navigate conversations, improve customer service, and resolve patients' issues on the first call.
Two customer service interventions for the hospital business office or patient financial services office.
Providers might see more insured patients on the horizon, but these patients will not have disposable income to make up the out-of-pocket difference in a stagnant economy.
Healthcare consumers have embraced electronic methods of payment.
There’s a marketing advantage to providing tools that make it easier for patients to schedule appointments, find out test results, and pay for their care. So why aren’t more hospitals and health systems using these tools?
Designing easy-to-understand billing statements is a start. But Aetna believes an organizationwide culture committed to patient-friendly communications is needed.
The following four "jargon alerts" advise Aetna staff to use a different term or phrase in written and oral communications that is easier for the consumer to understand.
Do you know how to find the "best ear nose throat surgeon in the world"? Or maybe you wish to know where "appointment over scheduling" kept a sick, elderly man in the waiting room too long. Look no further thanThe
by Lola Butcher Patients like the convenience of having stand alone emergency or urgent care centers in their neighborhoods, say providers that have opened these centers. Urgent care centers offer a second patient friendly plus Patients like the fees these
Doug Festermaker, managing partner and executive vice president of health care, Warbird Consulting Partners, shares strategies to leverage outsourced CFO expertise to lead special projects or fill interim roles while recruiting is underway.
Lisa Schneider, CFA, managing director, non-profits & healthcare systems at Russell Investments, offers insights on today’s asset management environment and what to look for when working with a solutions provider to optimize a healthcare organization’s portfolio strategy and manage risk.
Todd W. Lillibridge, president and CEO of Lillibridge Healthcare Services Inc., and executive vice president of medical property operations at Ventas, discusses trends in healthcare real estate strategy and key considerations when choosing a partner for managing a healthcare organization's service and capital needs.
Paul Weygandt, MD, JD, vice president of physician services, talks about the importance of integrating clinical documentation improvement with patient care in real time, and how Nuance is turning the EHR into a tool valued by physicians.
Robert Reid, CEO, of Intacct discusses healthcare providers' urgent need to manage growth, and how the right cloud financial management application can make all the difference for their financial leaders.
Chris Armstrong, principal and ICD-10 practice leader for Deloitte Consulting LLP, and Steve Burrill, partner and health care provider advisory practice leader for Deloitte & Touche LLP, offer strategies to consider for determining the best path forward during the delay.
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