Browse by Topic
More than 40,000 members value HFMA's thought leadership and practical strategies. HFMA is where you need to be.
Get acquainted with the
healthcare finance industry's leading professional association. Find out why our
members rely on HFMA as their go-to source for insight and
Members have many
options for helping them advance their careers. Conferences, seminars,
eLearning, certification, and more -- our education and events will keep you
Real-time presentations with nationally recognized experts, networking opportunities, and industry solutions—no travel required!
This Dec. 4 webinar provides practical advice on how to evaluate healthcare forecasting and capacity planning solutions.
Get the latest, practical education in key areas of healthcare finance over 1, 2, or 3 days. Choose Essentials Programs or Master Sessions in Chicago, DC, or Seattle. Register early and save $100.
If you're a subscriber to any of our three newsletters, you have access to online education that awards CPEs. Learn more or subscribe.
Get the perspectives of leading healthcare finance professionals on today's hottest issues.
Information about leading vendors helps your buying decisions.
Forum members can network during live webinars or access a library of past webinars on topics such as bundled payment, charity care, and ICD-10.
An ever-expanding collection of spreadsheets, policies, job
descriptions, checklists, and more that you can adopt and adapt.
Forum members can submit vexing questions to a panel of experts
using our Ask the Expert service.
Your source for employment solutions.
Find new employment opportunities or
reach out to qualified candidates.
Distinguish yourself as a
leader among your peers and advance your career by earning certification in our
healthcare finance programs.
Get an objective third-party evaluation of products and services used in the healthcare finance workplace.
MAP App is a web-based application that helps organizations improve revenue cycle performance based on industry-standard metrics called MAP Keys.
Find suppliers and products in this comprehensive vendor directory for healthcare finance professionals.
Improve your revenue cycle performance through standard metrics, peer comparison, and successful practices.
Guidance for understanding and communicating about the price of health care.
Guidelines on how to make it easier for consumers to get information about healthcare prices.
INTEGRIS Health has implemented a number of patient centered revenue cycle approaches.
Henry County Health Center may be small at 25 beds, but an expanded website is extending its reach, recruiting patients from 233 cities.
Everyone who works in a healthcare system knows how complicated it is. But Cleveland Clinic believes that patients do not need to be hassled by that fact. So says Lyman Sornberger, executive director of revenue cycle
Providers can expect the proportion of their accounts receivable from patients to rise as the payment rate from payers shrinks.
Healthcare consumers have embraced electronic methods of payment.
There are several key considerations for choosing point-of-service collections technology.
Insurers, state governments, and vendors are introducing online tools and other services that allow patients to easily compare costs of hospitals and physicians.
Both Alegent Health and Spectrum Health began posting pricing and cost information five years ago.
"Guess what. I just told the Omaha World Herald that in a year, we'll have the coolest web tool for price transparency."
The Bellevue Hospital launched an initiative to improve days in accounts receivable, reduce denials, and improve charge capture—and enhanced revenue by more than $1 million.
By implementing a targeted and measurable employer wellness strategy, St. Luke's Hospital has improved its reputation as a hospital of choice for employers and employees in the greater St. Louis area.
As patients assume more responsibility for their healthcare costs, hospitals should make the payment process easy to navigate.
Patient out-of-pocket liability has doubled over the past five to six years and is continuing to increase. Knowing that patient responsibility can vary by practice and payer type can aid revenue cycle leaders in establishing appropriate processes.
There’s a marketing advantage to providing tools that make it easier for patients to schedule appointments, find out test results, and pay for their care. So why aren’t more hospitals and health systems using these tools?
As consumers take on more cost responsibilities for their own health care, providers should adopt a more retail-oriented approach to positioning and pricing strategies to stay viable.
A pricing system should be simple to administer and communicate, should help patients take charge of healthcare purchasing decisions, and should gain consumers’ trust as they seek to compare prices.
To improve transparency, revenue cycle leaders should tailor price information to each patient’s specific condition, treatment, and insurance coverage, says HFMA President and CEO Joe Fifer.
Providers might see more insured patients on the horizon, but these patients will not have disposable income to make up the out-of-pocket difference in a stagnant economy.
Healthcare organizations can follow a few steps to calculate—and reduce—the total cost of processing credit and debit card payments.
Common terms used in the payment industry that revenue cycle leaders may encounter while calculating their organization's effective rate.
Advice for revenue cycle leaders on approaches for estimating patient responsibility.
Two customer service interventions for the hospital business office or patient financial services office.
The SCORE acronym can help hospital business office staff successfully navigate conversations, improve customer service, and resolve patients' issues on the first call.
Practical tactics for encouraging more patients to pay their hospital bills online.
Hospitals should extend the concepts of patient care into their revenue cycles to keep a check on potential bad debt.
Amy Amick, president, revenue cycle management, and William Davis, vice president, revenue cycle advisory solutions, both with MedAssets, share insights on the industry and techniques to drive sustainable performance improvement.
Eric Ward, president and CEO, Parallon Revenue Cycle Services, discusses key trends in revenue cycle management and factors providers should consider when partnering to advance their revenue cycle performance.
Doug Festermaker, managing partner and executive vice president of health care, Warbird Consulting Partners, shares strategies to leverage outsourced CFO expertise to lead special projects or fill interim roles while recruiting is underway.
Dale Hockel, senior vice president of operations, and Jim Fanelli, CFO, TriMedx, share strategies for elevating clinical engineering through innovative management programs.
Rick Heise, senior vice president, revenue cycle, at Cerner Corporation, discusses the importance of integrating clinical and financial data to excel in health care's changing payment environment.
©2014 Copyright Healthcare Financial Management Association
HFMA.org is best viewed using IE9 or the latest versions of Chrome, Firefox, and Safari.
Join HFMA today and enjoy: