Self-Payment Collection

Best Practices for Self-Pay Collections

Most hospital collection processes continue to treat all self-pay patients the same. In doing so, hospitals miss opportunities to collect from willing individuals or age accounts unnecessarily.
Successfully Implementing a Revenue Cycle Self-Pay Solution

Uncompensated care and bad debt continue to be among the healthcare industry's most pressing problems.
Data and Dollars: How CDHC Is Driving the Convergence of Banking and Health Care

As never before, banks stand ready to enter a partnership with providers to secure payment for healthcare services delivered to today's new healthcare consumers-patients with HSAs.
From Bottom to Top: How One Provider Retooled Its Collections

How should a hospital go about increasing its upfront collections from self pay patients? California's Sutter Health has found an effective way to accomplish this goal.
Transforming Revenue Cycle Processes in an Indigent Care Setting

Manual processes, lack of accountability for errors, and a low emphasis on front end collections all contributed to severe revenue shortfalls at Atlanta's Grady Health System.
Measuring the True Return of Your Hospital's Revenue Cycle

Calculating the yield of revenue cycle initiatives can help hospitals better determine the value of these initiatives-and where to focus hospital resources.
Improving the Revenue Cycle by Taking the Patient's Perspective

Using technology to improve scheduling, eligibility/insurance verification, and financial counseling processes to better serve patients led to greater patient satisfaction and increased revenue for UPMC.
Top 10 Things Hospitals Need to Know About Health Reform—But Were Afraid to Ask

Healthcare financial executives should be aware of 10 key areas of the reform law that require their immediate attention.
Next-Generation Vendor Management: The Experience of Centura Health

Centura Health developed a new approach to managing its relationships with outsource vendors of collections services that improved its net cash collection rate by 20 percent in one year.
Consumer-Directed Health Care: What to Expect and What to Do

Consumer-directed health care is here, and CFOs can be the change leaders for their organizations.
Keys to a Successful Self-Pay Amnesty Program

Advice from revenue cycle leaders on implementing a self-pay amnesty program.
Self-Pay Amnesty Program Brings in Cash

HealthAlliance offers a 25 percent discount to patients as an enticement to finish paying off their medical bills.
Are Your Patients Protected from Credit Card Fraud?

Take the following steps to ensure your merchant processor is Payment Card Industry compliant.
WellStar Health System Brings Self-Pay Collections In-House

WellStar has saved more than $1 million annually since switching from a collections firm to an internal call center for collecting self-pay payments.
Use Color to Maximize the Effectiveness of Your Statements

Five tips on how providers can strategically use different colors on their statements to highlight billing information and services.
The Next Big Thing: Health Care when the Patient Pays

With consumer-directed health plans growing in popularity, healthcare organizations should start planning.
Time for Patient Payment Strategies

Hospitals should focus on establishing equitable, consistent policies and communicating them clearly, developing processes to facilitate appropriate payment, and educating patients about their payment options and responsibilities.
Centralizing Registration Boosts Collections, Patient Experience at Crozer-Keystone

Crozer-Keystone Health System has centralized registration for its four hospitals, creating an integrated pre-encounter unit.
Payment Trends: Achieving Stability amid Uncertainty

Preparing for future payment policies and practices will require a balancing act involving a broad range of revenue enhancing strategies.
Achieving Revenue Integrity in Hospitals and Health Systems

The Bellevue Hospital launched an initiative to improve days in accounts receivable, reduce denials, and improve charge capture—and enhanced revenue by more than $1 million.
Choosing the Right Strategy for Point-of-Service Collections

There are several key considerations for choosing point-of-service collections technology.
Acknowledging the Importance of BAI Accounts

Hospitals should not underestimate the importance of excellent customer service in billing and collections for self-pay accounts.
Compassion, Respect, Effectiveness: Imperatives for Hospital Collections

Communicating clearly with patients has always been a complex process for hospitals. What they need is communication handled with compassion and respect that can help bridge any misunderstanding.
Sharp HealthCare: A Smarter Plan to Help the Uninsured

Sharp HealthCare increased self-pay revenue substantially by helping patients determine their eligibility for coverage under government and other programs charged with covering the uninsured.
Report Explores Strategies for Achieving Revenue Cycle Excellence

The latest PATIENT FRIENDLY BILLING® project report examines the factors that contribute to revenue cycle excellence at top performing U.S. hospitals and what other hospitals can learn from these organizations.

1-25

Self-Payment Collection

Best Practices for Self-Pay Collections

Successfully Implementing a Revenue Cycle Self-Pay Solution

Data and Dollars: How CDHC Is Driving the Convergence of Banking and Health Care

From Bottom to Top: How One Provider Retooled Its Collections

Transforming Revenue Cycle Processes in an Indigent Care Setting

Measuring the True Return of Your Hospital's Revenue Cycle

Improving the Revenue Cycle by Taking the Patient's Perspective

Top 10 Things Hospitals Need to Know About Health Reform—But Were Afraid to Ask

Next-Generation Vendor Management: The Experience of Centura Health

Consumer-Directed Health Care: What to Expect and What to Do

Keys to a Successful Self-Pay Amnesty Program

Self-Pay Amnesty Program Brings in Cash

Are Your Patients Protected from Credit Card Fraud?

WellStar Health System Brings Self-Pay Collections In-House

Use Color to Maximize the Effectiveness of Your Statements

The Next Big Thing: Health Care when the Patient Pays

Time for Patient Payment Strategies

Centralizing Registration Boosts Collections, Patient Experience at Crozer-Keystone

Payment Trends: Achieving Stability amid Uncertainty

Achieving Revenue Integrity in Hospitals and Health Systems

Choosing the Right Strategy for Point-of-Service Collections

Acknowledging the Importance of BAI Accounts

Compassion, Respect, Effectiveness: Imperatives for Hospital Collections

Sharp HealthCare: A Smarter Plan to Help the Uninsured

Report Explores Strategies for Achieving Revenue Cycle Excellence

Advertisements

Sign In

Not a Member?