• Spotlight Information

    • Interactive, live event
    • Free for members
    • $175 for non-members (includes membership for those new to HFMA through May 31, 2018)
    • Influential speakers
    • Dynamic education sessions
    • Online networking opportunities
    • Industry solutions
    • Up to 3 CPE credits

    Spotlight Information

    Sessions from our December 14 Virtual Conference are available on-demand for those who registered or attended.

    Access our Virtual Conference platform.
    (Login required.)

    • Education Sessions

      Our next Virtual Conference will be on April 12, 2018. 


      Session 1 (9:00 am - 10:00 am CT): Meeting Consumer Demands and Expectations
      Dan Clarin, Senior Vice President, Kaufman Hall, Strategic and Financial Planning Practice

      In this session, you’ll hear a compelling assessment of the evolution of hospitals and health systems as they work to catch up with consumer demands. Based on the Kaufman Hall 2017 State of Consumerism in Healthcare, this fascinating overview will describe the current state of organizations as they strive to apply and build consumer-centric capabilities.

      Session 2 (11:00 am - 12:00 pm CT): Future Trends in Consumerism
      Rubin Pillay, PhD MD MBA MSC Professor, Healthcare Innovation, Assistant Dean for Global Health Innovation, UAB, Editor in Chief Innovation and Entrepreneurship in Health

      We continue to hear about great advances in medical technologies, but what do they mean for the average person? In this insightful session, Dr. Pillay will share how innovative digital technologies are making "physicians optional” and upending every aspect of healthcare, enabling patients to take center stage by cutting costs, monitoring health, and speeding up the pace of care—all allowing patients to take control of their own health. 

      Session 3 (2:00 pm - 3:00 pm CT): A Proven Consumer Experience

      Hear how one organization has created a consumer digital experience that not only lets patients and consumers rate their hospital stay and office visits, but also provided valuable feedback that is being used to improve patient care and experiences.  You’ll hear firsthand about the opportunities, challenges, and results that have demonstrated the possibilities for simultaneously improving patient care and satisfaction.

      If you registered for or attended our last Virtual Conference on Dec. 14, you can access those sessions in an on-demand format.
      Access the Virtual Conference platform (login required).

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      Our Ironclad Guarantee

      HFMA stands behind the quality of our programming. If you are not satisfied, we will gladly refund your money or provide you with a credit certificate toward any future HFMA National educational programs or select products.

      Contact HFMA directly at 3 Westbrook Corporate Center, Suite 600, Westchester, IL 60154, Attn: Professional Development, or call (800) 252-4362. Please provide HFMA with your comments within two weeks of the program.

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