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Thursday Sessions

Thursday , June 26, 2008


MS-DRGs: Analysis of CMI Impact
E01

Topic Area:
Compliance/Legislative/Legal

After this session, you will be able to:

  • Articulate the range of CMI impact over the first six months of MS-DRG implementation.
  • Identify trends by service line of CMI impact.
  • Compare institutional CMI with industry trends.
  • Compare individual service line experience with that of a broader group of hospitals.
  • Identify opportunities for investigation and intervention with specific "high-impact" service lines.

Level/Category:
Intermediate/Strategic

Who Should Attend:
CFOs, other c-suite executives and managers involved in managing the impact of Medicare’s changes.

Tools and Tips:
You will be provided with a stepwise approach to service line CMI improvement, including cc impact analysis.

Speakers:
Paul L. Weygandt, MD, JD, MPH, MBA, Vice President Physician Services, J. A. Thomas and Associates; Mel Tully, MSN, Senior Vice President for Clinical Services and Education, J. A. Thomas and Associates; JoAnne R. Hahey CPA, Vice President and Chief Financial Officer, Jefferson Regional Medical Center South Hills Health System

 

Informal Session with Tom Peters: Excellence in Healthcare Leadership
E02

Topic Area:
CFO Financial Strategy and Operations

Following his morning keynote presentation, Tom Peters will lead an executive session where healthcare leaders interact in a unique leadership chat. This informal "no-need-to-prepare" forum allows leaders to pose questions about the challenges they're facing, and discover new strategies for excellence in leadership.

Level/Category:
Advanced/Strategic

Who Should Attend:
Senior financial executives, CFOs and vice presidents of finance.

Tools and Tips:
You will receive tactics and tips to assist you in meeting leadership challenges.

Speaker:
Tom Peters, Best Selling Author, Business Management Consultant and
Founder, The Tom Peters Group

This session is only available to senior-level executives in a provider setting.

 

Maximizing Benefit from Your CAH Provider-Based Clinic
E03

Topic Area:
CFO Financial Strategy and Operations

Learning Objectives (After this session, you will be able to):

  • Describe the benefits and requirements for participation in the PBC program and discuss the unique benefits available to critical access hospitals.
  • List the steps needed to assess and implement the PBC program for your organization.
  • Identify the benefits of auditing an existing program to insure compliance and proper reimbursement.

Level/Category:
Intermediate/Operational

Who Should Attend:
CFOs and other financial executives in critical access hospital settings

Tools and Tips:
You will receive a sample analysis tool and the steps to consider implementing a PBC program, a list of the implementation steps needed to successfully implement PBC, CMS website information to obtain the attestation format and patient notice forms to improve program compliance and a checklist of audit and other steps for existing PBC programs.

Speakers:
Gary Lewins, Manager, WIPFLI, FHFMA, FACMPE
Jeffrey M. Lang, CEO, United Hospital District

 

Forging Empowered Consumerism: Making Informed Healthcare Choices for Improved Health
E04

Topic Area:
Finance and Accounting Operations and Results

After this session, you will be able to:

  • Describe model community outreach initiatives using unique and innovative solutions.
  • Use sample tools to impact consumer overall healthcare and quality of life.
  • Model your own community outreach initiatives using unique and innovative methods.
  • Discuss a process for community collaboration using an accelerated decision-making process to engage the community and empower consumers to make educated and informed choices about their healthcare.

Level/Category:
Intermediate/Operational/Strategic

Who Should Attend:
CEOs, CFOs and other executives and managers involved in initiatives to become more consumer-friendly.

Tools and Tips:
You will receive proven outreach initiatives and alternative ways for patients to access care, as well as tools for patients and families to use in making more informed decisions about their health care.

Speakers:
Scott Wooten, SVP and CFO, Alegent Health
Tim Meier, CFO, Alegent Health Bergan Mercy Medical Center

 

Physician-Owned Specialty Hospitals: The Good, the Bad and the Ugly
E05

Topic Area:
Finance and Accounting Operations and Results

After this session, you will be able to:

  • Dissect the stereotypical view of physician-owned hospitals.
  • Explore the opportunities for all to benefit their communities.
  • Examine a developing case study on cooperative efforts.
  • Identify key legal, regulatory and liability issues

Level/Category:
Advanced/Operational/Strategic

Who Should Attend:
CEOs, CFOs, board members, other C-suite members and other managers involved in strategy and relationship management with physicians’ organizations.

Tools and Tips:
You will receive a list of the areas to cover when assessing threats or opportunities.

Speaker:
Debbie Welle-Powell, VP, Payer Strategies & Legislative Affairs,
Exempla Healthcare

 

Accounting and Auditing Standards Update
E06

Topic Area:
Finance and Accounting Operations and Results

After this session, you will be able to:

  • List the most current accounting and financial reporting requirements, including recent FASB and GASB actions.
  • Describe how these requirements will or could affect your organization and clients.

Level/Category:
Intermediate/Operational

Who Should Attend:
Accountants working in healthcare and serving healthcare providers.

Tools and Tips:
You will receive information the AICPA and HFMA’s Principles and Practices Board believes you should be aware of.

Speaker:
Christopher S. Cox, CPA, Partner, PricewaterhouseCoopers, LLP

 

Physician and Hospital Alignment: Strategies for Reducing Length of Stay and Costs
E07

Topic Area:
Managed Care/ Payment/ Reimbursement

After this session, you will be able to:

  • Discuss cost implications of physician use of resources.
  • Identify how to better manage resources.
  • Define specific benchmarks that can help hospitals measure alignment strategies.

Level/Category:
Advanced/Strategic

Who Should Attend:
CFOs, senior financial executives, controllers and physician practice executives.

Tools and Tips:
You will receive a sample evaluation tool for appraising hospital functions, sample Microsoft Excel reports describing physician utilization and a case study demonstrating both analysis and application.

Speaker:
Henry A. Brown, FHFMA, CPA, CFO, Seth Sharpe ACS

 

Denials Management: Optimizing Reimbursement Through Collaboration
E08

Topic Area:
Managed Care/Payment/Reimbursement

After this session, you will be able to:

  • Identify the critical components and functions of the denials management process.
  • Outline synergistic roles and responsibilities.
  • Define workable strategies to organize your denials.
  • Identify and define the accou7ntable parties in the process.
  • Identify steps to implement a denials management program that returns cash to your organization’s bottom line.

Level/Category:
Intermediate/Operational

Who Should Attend:
Senior financial executives, PFS directors, revenue cycle directors, managed care executives and other senior administrators.

Tools and Tips:
You will receive a checklist of how to implement a comprehensive denial management program, case studies on successful hospitals and health systems regarding denial management programs, sample denial write-off and root cause issues lists and sample QA Audit and integrated workflow solutions.

Speakers:
Christy Whetsell, Director of Care Management, West Virginia University Hospitals
Alex McFadden, Director of Patient Financial Services and Patient Access,
West Virginia University Hospitals

 

Bringing Fairness and Transparency Into Managed Care: How Not to Negotiate Away Physician Discounts
E09

Topic Area:
Managed Care/Payment/Reimbursement

After this session, you will be able to:

  • Educate physicians and practice staff regarding health plan payers’ business practice, including the secondary discount market.
  • Describe AMAs advocacy initiatives that are currently underway to address these practices.
  • Identify secondary payers and develop effective approaches for dealing with the secondary payer market.

Level/Category:
Core/Strategic

Who Should Attend:
Physician practice executives, managed care executives and senior
financial executives.

Tools and Tips:
You will receive sample strategies for identify secondary payer markets and their business practices, case studies of best practices and a summary of the most recent AMA initiatives.

Speaker:
Tammy Banks, Director Practice Management and Payment Advocacy, American Medical Association, Practice Management Center

 

Successfully Building Quality, Customer Satisfaction and Financial Outcomes for an Improved Patient Flow in the ED
E10

Topic Area:
Patient Financial Services/ Revenue Cycle

After this session, you will be able to:

  • Review internal issues and identify obstacles that occur elsewhere in the organization that contribute to ineffective ED patient flow.
  • Identify performance improvement opportunities in patient registration, triage and inpatient bed assignment/ admission that translate to reduced wait times in the ED.
  • Distinguish the process changes that will contribute to patient satisfaction.

Level/Category:
Intermediate/Operational

Who Should Attend:
CFOs, COOs, executive revenue cycle leaders, directors of PFS, directors of quality and case management, directors of managed care, clinical directors, directors of physician services, and other leaders responsible for achieving patient satisfaction outcomes.

Tools and Tips:
You will receive information on how to achieve an improved patient flow in the ED including key strategies to achieve improved time from door to doctor, the lessons learned in the planning and implementation processes and the key outcomes achieved as a result of the 30-minute guarantee.

Speakers:
TBA

 

Recovering Transfer DRG Underpayments
E11

Topic Area:
Patient Financial Services/ Revenue Cycle

After this session, you will be able to:

  • Identify transfer DRGs.
  • Discuss why transfer DRG underpayments are often missed or overlooked.
  • Establish a process for identifying underpayments.
  • Develop a plan to ensure underpayments are recovered.

Level/Category:
Advanced/Strategic

Who Should Attend:
Finance and reimbursement directors, director of quality and case management, compliance officer, executive director, director of revenue cycle, PFS and patient access.

Tools and Tips:
You will receive a roadmap of the regulatory history of transfer DRGs, detailed steps on how to identify underpayments, detailed steps on how to re-bill and recover underpayments, action items to modify front-end processes, educational tools to help reduce underpayments and tools to track and respond to underpayments.

Speakers:
Anthony J. Scarcelli, Jr., CPA, Partner, IMA Consulting
Michael S. Turilli, Vice President, Fiscal Services Hallmark Health System
Bill Phillips, FACMC, CHC VP and Chief Revenue Officer, Revenue Strategies, Inc.

 

Developing a Roadmap for Improving the Electronic Remittance Process: Holy Name Hospital Case Study
E12

Topic Area:
Patient Financial Services/ Revenue Cycle

After this session, you will be able to:

  • Organize and map the HIPAA payments, adjustments and allowances "haphazardly" utilized by the payers to hospital specific codes.
  • Recognize a hospital's responsibility to enable receiving the 835 transaction from payers.
  • Operate Electronic Funds Transfer (EFT) with the hospital's payers and banks.
  • Develop exception reporting.
  • Identify how and where to reallocate remittance processing staff.

Level/Category:
Intermediate/Operational

Who Should Attend:
CFOs, CIOs, directors of finance, executive revenue cycle
leaders, directors of PFS and other PFS leaders responsible for revenue cycle cash operations.

Tools and Tips:
You will receive sample payer registration forms, a workflow diagram, a checklist of do's and don'ts, recommended list of 20-30 standard hospital denial codes and business intelligence reports.

Speakers:
Joe Davi, FHFMA, President, MD-X Solutions, A MedAssets Company
Greg Adams, FHFMA, Chief Financial Officer, Holy Name Hospital

 

Building a Successful Online Patient Financial Portal: Effective Patient Billing
E13

A Peer Review Session

Topic Area:
Peer Reviewed/ Patient Financial Services/ Revenue Cycle

After this session, you will be able to:

  • Identify the impact of consumerism on your hospital’s financials and operations.
  • Develop and effectively deploy an online business office business case for your organization.
  • Build an effective plan to increase self-pay collections.

Level/Category:
Intermediate/ Operational

Who Should Attend:
CFOs, directors and vice presidents of patient accounting, revenue cycle or business office, directors of patient access and directors of physician services.

Tools and Tips:
You will receive tools to help market your business office services and tips to increase self-pay collections and reduce costs.

HFMA's Peer Review process is designed to provide healthcare financial managers with an objective, third-party evaluation of products and services used in the healthcare finance workplace.  This session provides a case study of a particular peer-reviewed solution, service or technology.   Providers and vendors will be joint-presenters.

Speakers:
Lesa Klepper, FHFMA, CBO Business Office Director, Triad Region Novant Health
Marc DeVar, Director Patient Accounts, University of Illinois Medical Center at Chicago
Jeff Porter, Territory Vice President, RelayHealth

 

 Improving Collection Recoveries in a Rapidly Changing Legal and Regulatory Environment—A peer reviewed session
E14

After this session, you will be able to:

  • Discuss the impact recent litigation has had on your bad debt agencies’ ability to maintain historic recovery rates.
  • Recognize how front end processes impact back end results.
  • Evaluate your registration processes
  • Take proactive steps to reduce bad debt expense

Level/Category
Intermediate/Operational

Who Should Attend
Chief Financial Officers, CIO, Compliance Officers, Patient Accounts Mangers, IS, Security/Privacy Officers, Medical Affairs/Medical Staff Office, Quality

Tools and Tips
In addition to challenges stemming from the growth of uninsured and underinsured patients and the advent of High Deductible Health Plans (HDHPs) and Healthcare Savings Accounts (HSAs), providers and collection professionals continue to face new challenges as the regulatory environment becomes more restrictive at the state and federal levels. Courts across the country have also altered the landscape in some recent decisions that restrict collection activities.

The session will help providers better understand these changes and what steps can be taken pre-bad debt write-off to enhance recoveries.

Key areas discussed will include:

  • New Restrictive Collection Regulations and Court decisions
  • Consider the back end while structuring the front end
  • Data integrity - validating patient information upfront
  • Credit Scoring, asset verification and credit reporting before, during and after the patient leaves the hospital.
  • Who can/should pay?
  • Driving EBO programs to maximize their recovery thereby lowering your bad debt collection costs.
  • When does it make sense to list your bad debt with a second placement agency?
  • Eligibility Service and Charity Programs

Speakers
Noel Felipe, Division President, MedAssist, Incorporated
Martin Payne, Vice President Call Center Operations, MedAssist, Incorporated

Provider TBD

 

Operationalizing Provider–Based Status and the Incident-To Rule: Revenue Opportunities and Compliance Pitfalls
F01

Topic Area:
Compliance/ Legislative/ Legal

After this session, you will be able to:

  • List criteria required to meet incident-to requirement in order to submit a claim.
  • Outline reporting requirements and the CMS-855 process.
  • Discuss compliance issues, including documentation, preparing for audits and joint venture arrangements.
  • Describe obstacles to maintaining provider-based status, including the relationship between the provider-based status and the incident-to rule.
  • Review Medicare Payment System considerations: APCs vs RBRVs.

Level/Category:
Intermediate/Operational/Strategic

Who Should Attend:
CFOs, revenue cycle officers, compliance officers and others involved in managing clinic and other provider-based services.

Tools and Tips:
You will receive case studies to illustrate the different aspects for the compliance issues presented, citations for reference from the Social Security Act and the CFR and a list of criteria for meeting the provider-based rule requirements.

Speaker:
Duane Abbey, President, Abbey and Abbey Consultants, Inc.

 

Informal Session with Tom Peters: Excellence in Healthcare Leadership
F02

Topic Area:
CFO Financial Strategy and Operations (invite only)

Following his morning keynote presentation, Tom Peters will lead an executive session where healthcare leaders interact in a unique leadership chat. This informal "no-need-to-prepare" forum allows leaders to pose questions about the challenges they're facing and, with Tom as catalyst, discover new strategies for excellence in leadership.

Level/Category:
Advanced/Strategic

Who Should Attend:
Senior financial executives, chief financial officers and vice presidents of finance.

Tools and Tips:
You’ll receive tactics and tips to assist you in meeting leadership challenges.

Speaker:
Tom Peters, Best-Selling Author, Business Management Consultant and Founder, The Tom Peters Group

 

Accelerating, Standardizing and Improving AR Reserve Estimation: Catholic Healthcare Partners Case Study
F03

This session is available only to senior-level executives in a provider setting.

Topic Area:
CFO Financial Strategy and Operations

After this session, you will be able to:

  • Discuss considerations for performing valid AR hindsight analysis, which determines the accuracy of historical reserves estimates.
  • Describe how to use this data and other information to estimate AR reserves at month-end.
  • Use other approaches to performing analysis that help explain significant fluctuations in contractual allowances, the provision for bad debt and charity care.
  • Standardize methodologies across different hospitals and patient accounting systems to enhance the analysis and review process.

Level/Category:
Intermediate/Operational

Who Should Attend:
CFOs, as well as financial, revenue cycle and PFS managers

Tools and Tips:
You will receive a listing of specific considerations, including pros and cons, and methodology for performing AR hindsight analysis and estimating and analyzing accounts receivable reserves at month-end.

Speakers:
Debbie Bloomfield, CPA, Ph.D., Vice President and System Controller
Catholic Healthcare Partners; Derek Bang, CPA, MBA, Partner, Crowe Chizek and Company LLC

 

Clinical Research: Increase Revenue and Enhance Physician Satisfaction
F04

Topic Area:
Finance and Accounting Operations and Results

After this session, you will be able to:

  • Conduct a basic internal review of the current financial impact of research.
  • Use examples of researh structures provided to determine the best structure for the organization.
    Develop steps to prevent double-billing and financial losses, while ensuring maximum revenue.
  • Use research as a physician recruitment and retention tool.

Level/Category:
Advanced/Operational/Strategic

Who Should Attend:
CFOs and other healthcare managers involved in the research activities of the hospital.

Tools and Tips:
You will receive actual examples of clincal trial budgets and contracts, case studies of best practices, techniques to identify lost revenue and a list of important practices for the prevention of double billing.

Speakers:
Fred W. Hosler, MD, FACP, FACPE, Senior VP and Chief Medical Officer, Alegent Health
Lori A. Nesbitt, PharmD, MBA CEO, Compass Point Research

 

Mending Holes in the Medicaid Safety Net:  A Strategy for State Healthcare Reform
F05

Topic Area:
Finance and Accounting Operations and Results

After this session, you will be able to:

  • Define major state Medicaid reform initiatives and their financial/ operational impact.
  • Identify core health care reform models for the uninsured and their financial/ operational impact.
  • Examine the financial analyses and proactive steps needed to prepare for reform.

Level/Category:
Intermediate/ Strategic

Who Should Attend:
CFOs, revenue cycle and managed care/ reimbursement executives, and others with a stake in understanding the ramifications of Medicaid and universal coverage models.

Tools and Tips:
An outline of core analysis factors used by states when considering the impact of Medicaid reform and universal coverage.  A checklist of do's to prepare an operational checklist to assess potential impact of state reform initiatives.

Speakers:
Patricia Andriolo-Bull, Director, Commonwealth Choice, Commonwealth Health Insurance Connector Authority; Michael D. Ayres, Senior Vice President & CFO, Grady Health System; Christopher J. Kalkhof, MHA, FACHE, Director and National Managed Care Lead, Provider
Revenue Cycle Practice, Deloitte Consulting LLP,John D. Baran, CFO, Auburn Memorial Hospital

 

Managing the Financial Impact of ED Patient Disposition Decision
F06

Topic Area:
Finance and Accounting Operations and Results

After this session, you will be able to:

  • Recognize how early ED collaboration with utilization review is used to leverage safety improvements, decrease length of stay and insure appropriate ED disposition.
  • Discuss data that drives compliance audits related to POA codes, MS-DRGs and violation of code 44.3.
  • Identify how alignment with your emergency physicians will decrease improper utilization and poor inpatient disposition decisions.

Level/Category:
Intermediate/Operational

Who Should Attend:
CFOs, CMOs and other clinical and financial managers with a stake in ED operations.

Tools and Tips:
You will receive tools to support and educate your emergency physicians about ED ramifications.

Speaker:
Jeffrey Wajda, MD, VP Clinical Services, CMIO, Lynx Medical Systems

 

Maximizing Your Managed Care Bargaining Power in a Medicare Advantage World
F07

Topic Area:
Managed Care/ Payment/ Reimbursement

After this session, you will be able to:

  • Recognize the impact of Medicare's changes on Medicare Advantage plans and other managed care entities.
  • Identify steps for providers to offset declining bargaining power by altering contract negotiation strategies.
  • Identify tools for successful market participation.

Level/Category:
Intermediate/Operational

Who Should Attend:
Managed care executives and senior financial executives.

Tools and Tips:
You will receive a Negotiations Readiness checklist, best practice examples of items to have on hand prior to negotiations and an itemized list of exit strategy pros and cons.

Speakers:
Shelly Miland, CHFP, CPA, MHA, Vice President of Finance, Harris Methodist HEB Hospital
Billy K. Richburg, M.S., FHFMA Director, Government Programs and Compliance,
Accuro Healthcare Solutions

 

The Art of Negotiations: Organizing Your Data and Processes to Get What Your Organization Deserves
F08

Topic Area:
Managed Care/ Payment/ Reimbursement

After this session, you will be able to:

  • Define key data requirements that support an effective managed care process.
  • Recognize the training needs of various hospital support staff.
  • Identify an effective negotiations process, from preparation to contract closure.
  • Explain the complete cycle of contract negotiations required to monitor outcomes and prepare for the next negotiation cycle.

Level/Category:
Intermediate/Operational

Who Should Attend:
Directors of managed care and PFS, managed care and financial executives.

Tools and Tips:
You will receive sample contract matrices, language checklists, managed care logging tools and sample payer performance reports.

Speaker:
Howard Green, Director, Managed Care, QHR

 

Paying For Performance: Critical Issues, Best Practices and Lessons Learned
F09

Topic Area:
Managed Care/Payment/Reimbursement

After this session, you will be able to:

  • Identify key issues and challenges in designing and implementing PYP programs.
  • Develop practical insights based upon early efforts to link financial incentives with quality performance.
  • Evaluate the motivation of program sponsors and review what makes quality important to them.
  • Discuss best practices that researchers from Boston University School of Public Health have identified from studying numerous pay for performance programs.

Level/Category:
Advanced/Strategic

Who Should Attend:
Senior healthcare executives, CEOs, CFOs, and other financial executives.

Tools and Tips:
You will leave the session with key insights about how health plans and employers are approaching PYP, and what you need to do to be successful in adapting to these programs.

Speakers:
Bert White, DMin, Project Director, Rewarding Results, Boston University School of Public Health
Gary Young, Ph.D., JD, Chair, Department of Health Policy Management,
Boston University School of Public Health

 

Balancing Financial Challenges with Mission Goals: Mercy Health Partners Case Study
F10

Topic Area:
Patient Financial Services/ Revenue Cycle

After this session, you will be able to:

  • Examine the strategic and tactical processes involved in implementing new revenue management best practices.
  • Evaluate the benefits of modernizing hospital revenue cycle management technology and related processes.

  • Identify how changes to the hospital revenue cycle model can translate to increased revenue, improved efficiency, and ongoing patient satisfaction and community goodwill.

Level/Category:
Intermediate/Operational

Who Should Attend:
CFOs, CIOs, executive revenue cycle leaders, PFS directors and other PFS leaders responsible for revenue cycle operations.

Tools and Tips:
You will receive a formal case study about Mercy Health Partners and a white paper on reformative revenue cycle management.

Speakers:
Shari Bailey, SPHR, Senior Director of Revenue Cycle,
Mercy Health Partners, Cincinnati
Rod Nicholls, Vice President, HTP, Inc.

 

Self-Pay Segmentation: Novant Health System Case Study
F11

Topic Area:
Patient Financial Services/ Revenue Cycle

After this session, you will be able to:

  • Evaluate the positive impact of self-pay segmentation, including increase in self-pay collections, reduction of collection fees, reduction of aging of the self-pay AR and increase in patient and associate satisfaction.
  • Apply advanced techniques for segmenting the self-pay portfolio, including charity accounts.
  • Discuss early-out and third-party contracts based on strategic segmentation of accounts.
  • Explore techniques for successfully collecting based on segmented structure.

Level/Category:
Intermediate/Operational

Who Should Attend:
CFOs, CIOs, directors of finance, directors of physician services, executive revenue cycle leaders, directors of PFS and patient access and other PFS leaders responsible for revenue cycle cash operations.

Tools and Tips:
You will receive a blueprint for segmenting the self-pay AR, techniques to negotiate contracts to reduce collection fees, sample scripting, key system functions to look for when choosing a technological solution and sample dashboards to measure outcomes.

Speakers:
Tina Eller, Client Executive, Search America
Lesa Klepper, FHFMA, Director, Triad CBO, Novant Health System Klepper

Will Your Hospital Be RAC Ready? Uniting the Clinical and Financial Departments of Your Hospital to Establish a Proactive Audit Preparedness Plan
F12

A Peer Reviewed Session

Topic Area:
Peer Reviewed/ Financial Executive

After this session, you will be able to:

  • Unite the clinical and financial departments of your hospital to achieve a Medicare Admissions Review Program that meets CMS regulations.
  • Discuss ways to establish and implement a consistent operational processes to ensure compliance in the event of one day stay reviews from the Quality Improvement Organization (QIO)
  • Apply the AHA Advocacy Update and Perspective and understand what it means for your organization.
  • Review 2008 CMS OPPS proposed changes and their impact on planning a reserve.
  • Develop a system for internal reporting of RAC activity to track alleged coding medical necessity errors and identify problems in your organization.

Level/Category:
Intermediate/Operational

Who Should Attend:
CFOs, CEOs, compliance officers, counsel, risk managers and anyone responsible for audit and internal controls in healthcare facilities.

Tools and Tips:
You will receive 10 techniques to address the growing challenges hospitals face in protecting themselves from False Claims Act Actions based upon the lack of medical necessity, which has become a large focus of the OIG.

HFMA's Peer Review process is designed to provide healthcare financial managers with an objective, third-party evaluation of products and services used in the healthcare finance workplace.  This session provides a case study of a particular peer-reviewed solution, service or technology.  Providers and vendors will be joint-presenters.

Speakers:
Robert R. Corrato, MD. MBA, President and CEO, Executive Health Resource, Inc.; Joe Zebrowitz, MD, Executive Health Resource, Inc.

 


Implementing Pricing Transparency Through Consumer-Focused Processes
F13

Topic Area:
Patient Financial Services/Revenue Cycle

After this session, you will be able to:

  • Describe the process for estimating patient out-of-pocket liabilities prior to services being
    rendered.
  • Recognize the importance of implementing a pre-service collection process.
  • Review the impact of point-of-service price estimates on increased collections and patient satisfaction as well as reducing denials.
  • Review how technology can help providers establish and communicate prices that are transparent and defensible.

Level/Category:
Intermediate/Operational

Who Should Attend:
CFOs, CIOs, finance and reimbursement directors, directors of quality and case management, compliance officer, executive director, directors of revenue cycle, PFS and patient access, clinical directors and other leaders that interact with patient in the revenue cycle.

Tools and Tips:
You will receive a sample action plan that includes steps for implementing a patient estimating process, reducing claims denials, increasing point of service collections and improving overall customer satisfaction.

Speakers:
Bob Wagner, Nebraska Methodist Health System; Julie Waddell, Accuro CarePricer Product Owner, Accuro Healthcare Solutions

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