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Two Examples of Overpayment as Identified by RAC Auditors 

See two examples of common overpayments identified by the Recovery Audit Contractors during their three-year demonstration program along with information on how to avoid mistakes leading to the errors.

“Wicked” Barriers to a Positive Patient Experience 

At our annual Revenue Cycle Conference, more than 300 revenue cycle leaders identified the top barriers to a positive patient experience

Self-Pay Patient Collections 

From financing arrangements to selling delinquent accounts, hospitals have more options than ever for improving cash flow on patient balances.

Self-Pay Risk Segmentation: Your Tactics Affect Your Ability to Collect 

Many hospital systems are too quick to write off self-pay patients as bad debt or charity care.  With segmentation, hospital systems can begin to realize more capital from self-pay patients.

Taming Bad Debt 

What’s behind rising levels of uncompensated care, and what hospitals can do about it.

Ask the Experts

Feel free to ask a question of our resident Revenue Cycle experts.  This new feature to the forums will display all asked and answered questions.

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