Ten hospitals will participate in a 16-month national program to improve the quality of language services provided to patients with limited English proficiency. Funded by the Robert Wood Johnson Foundation and administered by The George Washington University’s School of Public Health and Health Services, Speaking Together: National Language Services Network will provide each hospital a grant of up to $60,000 along with technical assistance and training to help hospital staff better structure and manage language services for more effective and timely communications with these patients.
The hospitals will test new ideas, quantify results, and share lessons learned with each other as they address their language services challenges. The ultimate goal is to share proven best practices with health professionals across the nation and give hospitals concrete and tested examples of effective language services programs and interventions that they can adopt.