As of Nov. 1, healthcare organizations will be required to have in place a policy on identity theft, under the Fair and Accurate Credit Transactions Act of 2003 (FACTA).
The law requires every financial institution--and creditor that holds any account for which there is a reasonably foreseeable risk of identity theft (including hospitals)--to develop and implement a written identity theft prevention program. The program must include reasonable policies and procedures for detecting, preventing, and mitigating identity theft, including identifying relevant patterns, practices, and specific forms of activity that are “red flags” signaling possible identity theft (such as unusual account activity, fraud alerts on a consumer report, or attempted use of suspicious account application documents); detecting and responding appropriately to any red flags that are detected; and ensuring the program is updated periodically to reflect changes in risks from identity theft.
Though FACTA doesn’t target the healthcare industry, it is clear hospitals and other healthcare organizations that collect huge amounts of identifying personal information must address identity theft for the protection of their customers, as well as the enterprise.
According to the rule, creditors have the opportunity to design and implement a program that is appropriate to the size, complexity, and nature of their business. Read the Federal Trade Commission alert. Read more in the September 2008 issue of hfm magazine.