In results released today by the Medical Group Management Association (MGMA) from its study of MGMA member satisfaction with major health plans, members gave top marks to Medicare Part B on questions related to responsiveness, transparency, prompt payment, and overall satisfaction with general administrative functions. The study focused on seven large payers.
"Despite the fact that Medicare consistently underpays and places member practices in an increasingly difficult financial situation–with a looming 21 percent cut to physician payments–MGMA members were positive about the standardized and predictable nature of how the program is administered," said MGMA President and CEO William F. Jessee, in a press release.
MGMA members expressed a high level of satisfaction with the major private health plans regarding their provider credentialing processes, but citied dissatisfaction with this process for Medicare.
More than 1,700 practice professionals participated in the poll. Results reflect MGMA members’ perceptions of the payer environment in areas of payer communications, provider credentialing, contracting, payment policies, system transparency, and overall satisfaction. The study did not address payment levels.