Tom Atchison, Ed.D.Atchison Consulting, LLC
A physician leader and good friend recently asked why I spend so much time on the importance of the alignment of corporate values and personal values. He suggested that, while values alignment is am interesting concept and may work in non-healthcare businesses, it is impractical in the complex, ever-changing world of healthcare. I responded that values alignment is not only a practical concept, it is the critical, differentiating factor the separates high performance from less than high performance.
HFMA members are trained to create systems, processes and metrics that produce the best economic value, i.e., to get the greatest return on financial capital. Healthcare leaders are trained to create an organization that provides the best quality, safety and service for the community, i.e., to get the best return on human capital. Value from Values is the special blend of the dynamics of return on financial capital and return on human capital.
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