--My staff knows who qualifies for discounted or free care.
--My staff can explain the patient’s options for handling any balance due to us.
--My organization knows (and has a clear description) of patients who qualify for each discount level.
How would you answer these and other questions about serving the uninsured and underinsured? Take HFMA's quiz and see how you rate. What do you think are the hallmarks of a successful program to serve the uninsured and underinsured?
