Leadership is produced by HFMA Learning Solutions, Inc., a subsidiary of the Healthcare Financial Management Association.

Special Report

Introduction

Change Requires Leadership

Applying Business Principles in Caring Organizations

Articles

Bedside Quality and Bottom-Line Results

Margins and quality are not mutually exclusive.

Beyond Measure

You can’t manage what you can’t measure, so how do you measure the softer side of healthcare management?

Healthcare Reform: What Hospitals Can Expect After the Election

Predictions of the next administration’s effect on health care, from some of the industry’s most influential thinkers.

Attract Consumers by Design

How evidence-based design can bring in business.

Keep Your Eye on the IT Prize

Benefiting from healthcare technology takes collaboration and communication.

The Rising Trend of Retail Clinics

From Wal-Marts to Walgreens, retail clinics are popping up across the country. How will they affect your facility?

Profiles

John Byrnes

According to John Byrnes, MD, senior vice president of system quality at Spectrum Health, the clinical finance partnership is crucial to improving health care.

David Fox

For Advocate Good Samaritan Hospital President David Fox, improvement starts with measurement.

Donna Shalala

As the former secretary of health and human services, Donna Shalala is hopeful for healthcare reform.

Paul O’Neill

Reforming health care takes leadership—something the current presidential candidates lack, according to former treasury secretary Paul H. O’Neill.

Roger Ulrich

As one of the first researchers to study healthcare facility design, Roger Ulrich, PhD, helped establish evidence-based design in the industry.

John Glaser

Truly transforming a healthcare organization through IT takes not weeks or months, but years, says Partners HealthCare CIO John Glaser.

Dean Lin

As the CEO of CareWorks Convenient Healthcare, Dean Lin is helping establish retail clinics throughout Pennsylvania and, ultimately, across the country.

Rev. Michael Coley

Many hospital visitors witness staff working together under stressful conditions. But the Rev. Michael Coley got the unique opportunity to see staff collaboration in the midst of a tornado.