Keynote Remarks: BluePrint for the Future
Scott Serota, the CEO of Blue Cross and Blue Shield Association, shares his future vision for consumer-directed health plans, the overall changes occurring in health care, and how the future healthcare system will be structured.
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Health Savings Accounts: Are You Prepared?
Hospital financial managers need to review their patient access procedures due to the emergence of consumer-directed healthcare and the development of health savings accounts.
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Consumer-Directed Care: What Will It Mean to Your Business Office?
This report is based on a roundtable discussion with senior healthcare financial executives examining the impact consumer-directed care will have on the business office.
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Hospital Strategies for Communicating Pricing and Quality
This education report discusses some of these trends toward price and quality transparency and features strategies for communicating pricing and quality that actual hospital executives are employing as well as their advice to others.
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