Patient Friendly Billing: Summary Reports

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A report from the PATIENT FRIENDLY BILLING ® project: Reconstructing Hospital Pricing Systems (Summer 2007)
A report from the PATIENT FRIENDLY BILLING ® project: Consumerism in Health Care -- Achieve a Consumer-Oriented Revenue Cycle (Summer 2006)
February 2005: Hospitals Share Insights to Improve Financial Policies for Uninsured and Underinsured Patients - provides insights from hospitals that have studied and revised discounting and collections policies and practices for uninsured and underinsured patients [PDF - Requires Acrobat, 24 pages]
These references and tools support the February 2005 Report: Hospitals Share Insights to Improve Financial Policies for Uninsured and Underinsured Patients
Summer 2003: Patient Friendly Billing - Emphasizes the use of technology in improving patient financial communications [PDF - Requires Acrobat.]
Summer 2002: Patient Friendly Billing - focuses on approaches to improving patient financial communications by medical group practices [PDF - Requires Acrobat.]
November 2001: Patient Friendly Billing - summarizes findings based on patient focus group research and recommendations by the first task force [PDF - Requires Acrobat.]

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