February 2005: Hospitals Share Insights to Improve Financial Policies for Uninsured and Underinsured Patients -- provides insights from hospitals that have studied and revised discounting and collections policies and practices for uninsured and underinsured patients (PDF, 24 pages)
These references and tools support the February 2005 Report: Hospitals Share Insights to Improve Financial Policies for Uninsured and Underinsured Patients