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Preparing for "No-Pay" Events

Publicly listing the never events is easy, but  deciding how to handle billing issues related to adverse events is still being sorted out by hospitals. Minnesota and Oregon hospitals share their approaches to this cloudy issue.

Revenue Cycle Strategies and Technologies for Serving the Uninsured

Hospitals are seeing increasing levels of self-pay activity and greater needs to provide uncompensated care. With this in mind, this report advises healthcare executives on ways they should take a fresh look at core concepts of charity care and bad debt and explores revenue cycle processes and technologies to better serve the needs of those without coverage or who lack adequate coverage.

Getting Rid of Bad Debt Blues

Hospitals are seeking alternative methods to collecting  bad debt, such as reviewing their point of collection processes.

HFMA Roundtable: Your Communication Strategy for Effective Receivables Management

A key component of  handling bad debt accounts is careful communication with the patient during the collection process. This report based on a discussion with healthcare finance executives examining their communication strategies for collecting delinquent receivables.

Bad Debt Rising: When to Sell Your Accounts Receivable

The benefits and disadvantages of selling bad debt are covered in this article.

HFMA Roundtable: Establishing Financing Options for Self-Pay Patients

This roundtable report of senior healthcare finance executives share their perspectives on planning and implementing finance programs for self-pay patients.

Understanding Your True Cost to Collect

The total cost of collecting payment is an important revenue cycle performance indicator. This article considers the most effective ways of determining and reporting cost to collect.

HFMA Executive Roundtable: Paving the Way for Medical Banking

This roundtable discusses the challenges and promises of implementing banking automation to improve the speed and efficiency of the payment process.

HFMA Executive Roundtable: Issues in Up Front Collections

An increasing number of Americans are uninsured or under-insured, and as the number of self-pay accounts rises, health care providers are seeking to obtain payment before rather than after rendering services. This report explores the challenges created by such practices.

HFMA Roundtable: Improving Cash Flow

This article is based on a roundtable discussion with senior healthcare finance executives on ways to improve cash flow based on enhancements in the billing and revenue cycle process.

Credit Balances: Spotlighting a Little-Known Area of Risk and Opportunity

This report discusses methods for effectively handling credit balances to improve profitability, manage the revenue cycle, and avoid the distortion of accounts receivable days.

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