Improving the patient financial experience
Patient Friendly Billing provides practical how-to strategies for improving patient financial communications and creating a more patient-friendly revenue cycle. Plus, the newsletter helps identify business opportunities in the consumerism movement.
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Inside the Current Issue
Feature
After the Acquisition: Managing Physician Practice Billing
Hospital and health system leaders should consider several patient-friendly billing issues as they bring physician practices under their purview. Learn from the experiences of Sacred Heart Health System, Major Hospital, and others. Read the article.
Side-by-Side
Patient Friendly Practices: Hospitals Versus Physician Practices
Hospitals and physician practices may be able to borrow patient-friendly processes from each other. Physician practices have some strengths that hospitals do not—and vice versa. View the exhibit.
Simplified Solutions from Emdeon
HIPAA Compliance: Are You Ready for Jan. 1 2012?
The HIPAA Simplified web site offers technical gap analyses, simplified business-level downloads, trading partner transition strategy information, frequently asked questions, and testing tools. Read the article.
Patient-Friendly Tools
Group Health Cooperative's Plain Language Toolkit
As detailed in a past issue, Group Health Cooperative has launched a systemwide initiative advocating plain, patient-friendly language in all communications. Below are several tools Group Health put together as part of this initiative.