HFMA provides an individualized reference service to members and the public. The fee
schedule is:
Quick questions:
Free to members and nonmembers. This includes brief, readily available information such
as standard industry statistics included in our frequently-asked questions lists,
referrals to information sources, and help in navigating HFMA's web
site.
Customized research or in-depth staff discussion:
For HFMA members: $30 per 15-minute increment of research, response preparation, or
discussion, plus relevant database fees.
For nonmembers: $45 per 15-minute increment, plus database fees.
The staff member processing your inquiry will call you to provide an estimate of the fee
incurred. If, in the course of researching your inquiry, the staff member finds that
additional time will be required, he or she will get your authorization before incurring
any charges beyond the original estimate.
These fees are payable by credit card only, at the time of inquiry.
Article retrieval:
HFMA members may get free copies of up to three articles from
HFMA publications by calling the HFMA Reference Service Reference
Service on-line request form (below). For more than three articles,
research fee would apply. Click here
for more information on how to get HFMA articles.
In order for staff to better serve you, provide as much information as possible about
your question. Required fields are marked with an asterisk(*).
